$19 - $21 per hour
Clinical Support Technician – Pomona City (Full-Time & Part-Time) Job Description Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. We are currently hiring Cli…
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Technical Support Specialist jobs
Technical support specialists troubleshoot software, hardware, and account issues for customers, working tickets across tiers and documenting fixes for the knowledge base.
35,170
Open roles today
$19–$39/hr
Typical pay range
$58k
Median, full-time
11
Fresh in this list
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01
What technical support specialists earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$25 | $40k–$52k |
| Mid level | $24–$31 | $50k–$65k |
| Senior | $30–$39 | $62k–$82k |
National ranges. City pages adjust for the local market.
02
Open roles across the US
11 shown of 35,170 · sorted by freshness
personalized offer.Find me a jobWe are seeking an experienced Senior Calypso Business Analyst to join a dynamic technology team supporting front-to-back capital markets processes. This role will act as a key liaison betw…
$48 - $52 per hour
DescriptionKforce's client in Juno Beach, FL is seeking a Technical Business Systems Analyst to support enterprise initiatives by partnering with business and technology teams to gather requirements, analyze data and sys…
highly motivated Business Systems Analyst (BSA) Contractor to support a site rebuild initiative, it is a multi-year digital transformation... ..., client journeys, and reporting needs are represented in technical require…
how systems are used in the real world and how cybersecurity can best support reliability, security, and business outcomes. You will help translate vulnerabilities, security findings, and technical risks into clear, acti…
$100k - $120k
We are looking for a seasoned Technical Business Analyst with strong business analysis and stakeholder management capabilities to act as the bridge between business teams and data engineering organizations.Work Location:…
Homeless Services, Technical Support SpecialistICF’s Homeless Services team works with federal agencies, state and local governments, non-profits, and other community partners to implement evidence-based best practices a…
$75 - $80 per hour
who can operate across middle and back office functions, driving the full lifecycle from requirements gathering through go-live in support of a key upcoming product launch.ResponsibilitiesLead the configuration and build…
Job-ID28099913Reference26-12188 Description: Technical Support Specialist (Energy Management Systems) Summary of Position Duties This position is part of a contracted 24x7x365 staff that provides frontline computer syste…
analytics dashboards, web applications, and user-facing solutions that support business operations and decision-making. Candidates should... ...skills and the ability to collaborate effectively with both technical and bu…
vendors on payment or invoice issues Reconcile vendor statements and quickly resolve discrepancies Manage vendor setup and validation Support Wire payment setup and maintenance for vendors Identify opportunities to impro…
03
What employers ask for
The skills these listings keep naming
Systematic troubleshootingTicketing systems (Zendesk, Jira)Operating systems (Windows, macOS)Networking basicsLog reading and reproduction stepsKnowledge base writingExplaining tech to non-technical usersSLA and queue managementPatience under pressure
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you troubleshoot an issue you have never seen before.
Show method: reproduce, isolate variables, check logs and recent changes, search known issues, then escalate with clean documentation. Method beats memorized fixes.
How do you explain a technical problem to a frustrated non-technical customer?
Give an example of translating jargon into a plain analogy, confirming understanding, and focusing on what happens next rather than internals.
When do you escalate a ticket, and what do you include in the handoff?
Show judgment about time and scope limits, and list a good escalation package: steps to reproduce, environment, logs, and everything already ruled out.
Tell me about a recurring issue you got permanently fixed.
Demonstrate pattern recognition: spotting repeat tickets, gathering evidence for engineering, and the reduction in volume after the fix or KB article.
How do you prioritize when the queue is full and SLAs are at risk?
Mention severity and impact first, quick wins to clear volume, and flagging SLA risk to your lead early instead of silently drowning.
What is your experience with our stack, or the closest thing to it?
Map your real experience honestly to their environment, then show learning speed with an example of a technology you picked up quickly on the job.
05
Resume tips that move the needle
For technical support specialists specifically — generic advice costs you here
01
Name your technical scope concretely: operating systems, SaaS products, networking, Active Directory, or SQL you have supported.
02
Quantify performance: tickets resolved per week, first-contact resolution, CSAT, and SLA compliance.
03
List certifications that pass filters, such as CompTIA A+ or Network+, ITIL Foundation, or vendor certs like Microsoft or Apple.
04
Show tier progression and trust: tier 2 escalations handled, on-call rotations, or knowledge base articles authored.
05
Mention the ticketing and remote-support tools you know, for example Zendesk, ServiceNow, Jira, and TeamViewer.
06
Where this role goes
Typical progression
01
Help Desk Technician
02
Technical Support Specialist
03
Tier 2/3 Support Engineer
04
Support Team Lead
05
Support Engineering Manager
08
Technical Support Specialist jobs by city
RemoteNew York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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