$100k - $140k
Salary: $100,000 - 140,000 per year Requirements: ~6+ years of experience in writing and editing technical documentation ~ Interagency Training Center (ITC) TSCM Certification is required ~ Must complete a minimum of 40…
Customer Support · St. Louis, MO
Technical Support Specialist jobs in St. Louis, MO
Technical support specialists troubleshoot software, hardware, and account issues for customers, working tickets across tiers and documenting fixes for the knowledge base.
283
Open roles today
$18–$36/hr
Typical pay range
$53k
Median, full-time
10
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open technical support specialist roles
12 shown of 283 · sorted by freshness
Rehabilitation Center for adults and youth. Summary: BJKPHC currently has an opportunity available for a Youth Community Support Specialist (CSS). This position is responsible for providing activities and interactions th…
$123k - $163k
experience ~1-3 years of experience in financial, investment, technical, or analytical roles ~ Familiarity with financial services... ...outputs for accuracy, completeness, and quality Provide peer support and review for…
$92.3k - $166.85k
Description Are you ready to be the technical backbone of a mission that matters? Leidos... ...Administrator/Help Desk Engineer to support a cutting-edge Agile software development... ...side with software engineers, Dev…
values. In the role of Senior Architectural Specialist , you’ll be a key contributor to that... ...documents and building detailing. Support BIM management across the studio.... ...with all new add-on software along with…
& Pricing to join a Data & Analytics Product Management team supporting product and pricing data initiatives. This role will work closely... .... The ideal candidate has strong business analysis skills, technical curiosi…
Client Requirements Testing Responsibilities Functional testing Regression testing Production validation Migration testing coordination Create and maintain test scripts BSA Responsibilities Backlog management Develop acc…
our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you! Technical Bus. Analyst/Tech. Project Mager Remote - 6 Months $70 - $75/hr on W2 You'll work wit…
The Managed File Transfer (MFT) Specialist will set up and maintain file transfer connections for internal and external customers and ensure... ...with clear, timely updates throughout issue resolution. Supports onboardi…
$73 per hour
Job Title Technology Specialist - IT Service, Support and Operations | Analytics - Functional | Business Analyst Work Location & Reporting Address Maryland Heights, MO 63043 Vendor Rate $73.00/hr. Contract duration 12 Ta…
crucial role in delivering transformational data products that support product and pricing domains. You will collaborate closely... ...products, serving as the bridge between business stakeholders and technical delivery…
tremendous growth, we are looking an entry level ERP & IT Support Specialist to join our team at our headquarters in Maryland Heights, MO... ..., Zoom , and SAP Concur — while also providing hands-on technical support fo…
02
What technical support specialists earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$23 | $37k–$48k |
| Mid level | $22–$29 | $46k–$60k |
| Senior | $27–$36 | $57k–$75k |
Adjusted for the St. Louis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Systematic troubleshootingTicketing systems (Zendesk, Jira)Operating systems (Windows, macOS)Networking basicsLog reading and reproduction stepsKnowledge base writingExplaining tech to non-technical usersSLA and queue managementPatience under pressure
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you troubleshoot an issue you have never seen before.
Show method: reproduce, isolate variables, check logs and recent changes, search known issues, then escalate with clean documentation. Method beats memorized fixes.
How do you explain a technical problem to a frustrated non-technical customer?
Give an example of translating jargon into a plain analogy, confirming understanding, and focusing on what happens next rather than internals.
When do you escalate a ticket, and what do you include in the handoff?
Show judgment about time and scope limits, and list a good escalation package: steps to reproduce, environment, logs, and everything already ruled out.
Tell me about a recurring issue you got permanently fixed.
Demonstrate pattern recognition: spotting repeat tickets, gathering evidence for engineering, and the reduction in volume after the fix or KB article.
How do you prioritize when the queue is full and SLAs are at risk?
Mention severity and impact first, quick wins to clear volume, and flagging SLA risk to your lead early instead of silently drowning.
What is your experience with our stack, or the closest thing to it?
Map your real experience honestly to their environment, then show learning speed with an example of a technology you picked up quickly on the job.
05
Resume tips that move the needle
For technical support specialists specifically — generic advice costs you here
01
Name your technical scope concretely: operating systems, SaaS products, networking, Active Directory, or SQL you have supported.
02
Quantify performance: tickets resolved per week, first-contact resolution, CSAT, and SLA compliance.
03
List certifications that pass filters, such as CompTIA A+ or Network+, ITIL Foundation, or vendor certs like Microsoft or Apple.
04
Show tier progression and trust: tier 2 escalations handled, on-call rotations, or knowledge base articles authored.
05
Mention the ticketing and remote-support tools you know, for example Zendesk, ServiceNow, Jira, and TeamViewer.
06
Where this role goes
Typical progression
01
Help Desk Technician
02
Technical Support Specialist
03
Tier 2/3 Support Engineer
04
Support Team Lead
05
Support Engineering Manager
Ten quiet minutes a day
Applying for technical support specialist jobs in St. Louis?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.