Customer Support · St. Louis, MO

Customer Service Representative jobs in St. Louis, MO

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

507
Open roles today
$14–$25/hr
Typical pay range
$40k
Median, full-time
6
Fresh in this list

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01

Open customer service representative roles

12 shown of 507 · sorted by freshness

Sales Account Rep - Pharma

Innovativ Pharma, Inc. · Saint Louis, MO · Full-time

Level) If you are looking to work as a Pharmaceutical Sales Representative and promote innovative as well as clinically proven... ...strategy * Build and maintain strong relationships with key customers across multiple s…

Posted yesterday
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Customer Service Representative (Entry-Level)

Katapult Network · Saint Louis, MO · Full-time

companies and well-established billion-dollar organizations that want to find their next generation of talent. The Job: Customer Service Representative We are currently searching for an entry-level Customer Service Repre…

Posted yesterday
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Pipeline Development Representative

DealMachine · Saint Louis, MO · Full-time
$50k

business. This role focuses on building a pipeline full of demo calls with Real Estate Investors, Solar, Roofing, and related Home services businesses. Acting in both an outbound and inbound capacity, the SDR will resear…

Posted yesterday
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Customer Services Representative- Customs

Expeditors · Saint Louis, MO · Full-time

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics... ...friendly environment, all of which foster an innovative, customer service- base…

Posted 4d ago
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Customer Service Representative

No Leash Needed · Saint Louis, MO · Full-time

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to crea…

Posted 6d ago
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Sales Development Representative

Abstrakt Marketing Group · Saint Louis, MO · Full-time
$250k

Job Title: Sales Development Representative (SDR) Company: Abstrakt Marketing Group Location: St. Louis About Abstrakt Marketing... ...: At Abstrakt Marketing Group, we’re not just selling services— we’re selling growth,…

Posted 1w ago
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Appointment Setter (Work From Home)

American Income Life Insurance Company · Saint Louis, MO · Full-time

unions, associations, and their families. Our representatives build long-term relationships with clients and provide personalized service through virtual, work-from-home... ...with clients. Handle incoming client and cus…

Posted 1mo ago
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Customer Service Representative

Aurum Ventures · Saint Louis, MO · Full-time
$45k - $57k

Customer Service Representative Job Type: Full-time, W2 Compensation: $45,000–$57,000 OTE (base hourly + commission, incentive bonuses also available) Location: St. Louis, MO About Us: Aurum Ventures is a local direct ma…

Posted 5mo ago
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02

What customer service representatives earn in St. Louis

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $14–$18 $29k–$37k
Mid level $17–$21 $35k–$44k
Senior $20–$25 $41k–$53k

Adjusted for the St. Louis market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
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