Customer Support · St. Louis, MO

Customer Service Representative jobs in St. Louis, MO

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

920
Open roles today
$14–$25/hr
Typical pay range
$40k
Median, full-time
3
Fresh in this list

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01

Open customer service representative roles

11 shown of 920 · sorted by freshness

Sales Development Representative II

Federal Express Corporation · Saint Louis, MO · Full-time
$2,529.28 - $5,014.64 per month

of a sales team, the Sales Development Representative is responsible for prospecting net new... ...opportunities by identifying potential new customers and growing revenue, conducting... ...Security U.S. Citizenship and…

Posted 5d ago
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Sales Development Rep, Unbridled Media

Unbridled · Saint Louis, MO · Full-time
$65k - $75k

people first, and it's embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production to creative services. Our values drive ever…

Posted 6d ago
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Customer Service Benefits Representative

TWA Career · Saint Louis, MO

Job Description Customer Service Benefits Representative Location Missouri — Remote Employment Type Full-Time Career Opportunity | Flexible Schedule About the Opportunity The Weatherspoon Agency is hiring customer-serv…

Posted 1w ago
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Customer Service Representative

EssilorLuxottica Group · Saint Louis, MO

Requisition I D: 929185 Store #: E06025 Customer Service MIDSL Position : Full-Time Total Rewards: Benefits/Incentive Information... ...The primary focus of this position is to act as representative of Midland Optical. T…

Posted 2w ago
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Customer Service Representative

No Leash Needed · Saint Louis, MO · Full-time

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to crea…

Posted 1mo ago
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Customer Service Representative

Aurum Ventures · Saint Louis, MO · Full-time
$45k - $57k

Customer Service Representative Job Type: Full-time, W2 Compensation: $45,000–$57,000 OTE (base hourly + commission, incentive bonuses also available) Location: St. Louis, MO About Us: Aurum Ventures is a local direct ma…

Posted 4mo ago
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Sales Development Representative

Abstrakt Marketing Group · Saint Louis, MO · Full-time
$250k

Job Title: Sales Development Representative (SDR) Company: Abstrakt Marketing Group Location: St. Louis About Abstrakt Marketing... ...: At Abstrakt Marketing Group, we’re not just selling services— we’re selling growth,…

Posted 7mo ago
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02

What customer service representatives earn in St. Louis

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $14–$18 $29k–$37k
Mid level $17–$21 $35k–$44k
Senior $20–$25 $41k–$53k

Adjusted for the St. Louis market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
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