to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
Customer Service Representative jobs in St. Louis, MO
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
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Open customer service representative roles
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of a sales team, the Sales Development Representative is responsible for prospecting net new... ...opportunities by identifying potential new customers and growing revenue, conducting... ...Security U.S. Citizenship and…
people first, and it's embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production to creative services. Our values drive ever…
business. This role focuses on building a pipeline full of demo calls with Real Estate Investors, Solar, Roofing, and related Home services businesses. Acting in both an outbound and inbound capacity, the SDR will resear…
Job Description Customer Service Benefits Representative Location Missouri â Remote Employment Type Full-Time Career Opportunity | Flexible Schedule About the Opportunity The Weatherspoon Agency is hiring customer-serv…
Requisition I D: 929185 Store #: E06025 Customer Service MIDSL Position : Full-Time Total Rewards: Benefits/Incentive Information... ...The primary focus of this position is to act as representative of Midland Optical. T…
Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to crea…
Description: Call Center Lead Customer Service Representative (LCSR) receives inbound calls from customers. This initial inbound call maybe the customer’s first opportunity to understanding the parking citation policies…
Customer Service Representative Job Type: Full-time, W2 Compensation: $45,000–$57,000 OTE (base hourly + commission, incentive bonuses also available) Location: St. Louis, MO About Us: Aurum Ventures is a local direct ma…
Job Title: Sales Development Representative (SDR) Company: Abstrakt Marketing Group Location: St. Louis About Abstrakt Marketing... ...: At Abstrakt Marketing Group, we’re not just selling services— we’re selling growth,…
Customer Service Representative – Phone Ninja / ServiceTitan Jedi (Full-Time) Tony LaMartina Plumbing Company – St. Louis, MO $18–$24 an hour + Bonus | Full-Time | In-Person Are you a phone-answering pro with a knack for…
What customer service representatives earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$21 | $35k–$44k |
| Senior | $20–$25 | $41k–$53k |
Adjusted for the St. Louis market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
Where this role goes
Typical progression
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