Telemarketer is responsible for supporting a select team of Sales Representatives. The primary goal of this position is to increase sales... ...Generating Prospects • Make 100+ cold calls per day prospecting new customer…
Customer Support · Louisville, KY
Customer Service Representative jobs in Louisville, KY
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
276
Open roles today
$14–$25/hr
Typical pay range
$39k
Median, full-time
6
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open customer service representative roles
11 shown of 276 · sorted by freshness
EXCITING CAREER OPPORTUNITY IN INSURANCE AND FINANCIAL SERVICES WITH A LOCAL STATE FARM AGENT. WE OFFER AUTO, HOME, LIFE, HEALTH AS WELL AS STATE FARM BANK PRODUCTS. VISIT OUR WEBSITE AT ( VISIT OUR FACEBOOK PAGE AND MEE…
broader support team. The role supports office and plant users across a largely Windows-based environment and requires a practical, service- oriented approach to equipment setup, troubleshooting, and user guidance.Respon…
DescriptionWe are hiring a Senior Director -- Client Success (Retirement Services) within our Small Business Services organization.In this... ...setting.12+ years of progressive experience in client service, customer suc…
Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that…
Clinical App Systems Analyst Epic-Spec demonstrates the ability to conduct oneself with the highest level of professionalism and customer service and must be able to communicate effectively with all levels of internal an…
Job Description Join our team at Domino's Pizza as a Customer Service Representative at our 7924 Fegenbush Ln location in Louisville, United States. We're looking for friendly, efficient, and customer-focused individuals…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
Support Available Employee Appreciation Events Local Owner - Onsite Daily Job Description Job Title: Customer Service Representative Location: 4400 S Hurstbourne Pkwy, Louisville, KY 40299, USA Job Overview: As an Automo…
$30k - $50k
Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they... ...every interaction reflects our commitment to exceptional service. Key…
, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps…
02
What customer service representatives earn in Louisville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$17 | $29k–$36k |
| Mid level | $17–$21 | $35k–$44k |
| Senior | $20–$25 | $41k–$53k |
Adjusted for the Louisville market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
Ten quiet minutes a day
Applying for customer service representative jobs in Louisville?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.