Job Description Best Way Disposal is currently seeking motivated customer service representatives to service our growing customer base. Competitive pay and benefits package. Insurance and 401k are available. Customer Ser…
Customer Support · Indianapolis, IN
Customer Service Representative jobs in Indianapolis, IN
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
437
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
11 shown of 437 · sorted by freshness
Willowbrook Pharmacy in Carmel, is looking for a full-time dependable Customer Service Representative to serve patients and customers by obtaining or receiving merchandise, totaling bill, accepting payment, phone calls a…
$19.31 per hour
): The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive... ...culture of service. Role Overview : Customer Service Representatives are the…
): The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive... ...culture of service. Role Overview : Customer Service Representatives are the…
We are looking for a customer- focused and dependable Customer Service Representative to join our growing remote team. This position is ideal for individuals who enjoy helping people, providing excellent service, and wor…
organization providing structured planning and coordination services to a broad client base. Our team is committed to... ...and professional communication. Position Summary: The Customer Service Representative is respons…
Tom Wood Aviation, in Indianapolis, IN is searching for a part-time Customer Service Representative to be the first point of contact for our clients. In this role, you will play a vital part in ensuring that our customer…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
We are seeking motivated and customer- focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling request…
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential…
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential…
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What customer service representatives earn in Indianapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $20–$26 | $42k–$54k |
Adjusted for the Indianapolis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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