$18 - $21 per hour
Description: Exciting Opportunity: Join Our Team as a Customer Service Representative! Are you a great communicator who enjoys helping people and solving problems? We’re looking for motivated, professional, friendly indi…
Customer Support
Customer Service Representative jobs
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
47,365
Open roles today
$15–$28/hr
Typical pay range
$43k
Median, full-time
11
Fresh in this list
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01
What customer service representatives earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$28 | $45k–$58k |
National ranges. City pages adjust for the local market.
02
Open roles across the US
12 shown of 47,365 · sorted by freshness
$20 - $24 per hour
Job Summary This position is accountable for providing Haffner’s customers with an outstanding, positive customer experience. Required Qualifications: # Minimum of 3 years of customer service experience, preferably in a…
supporting implementation and renewal activities, and helping ensure a high level of service for employer groups and members.This role requires highly organized, detail-oriented, and customer- focused skills and the abil…
are looking for an Account Management Representative to maintain client relationships, support... ...activity, and ensure a high level of customer satisfaction.Responsibilities:Serve as... ...accountsRespond to customer…
maintain a solid working relationship with Hubbell Power Systems customers. Act as the HPS lead to organize and prepare quotation... ...or set of accounts with the objective of providing outstanding service. Review quota…
forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vi…
$77k - $143k
identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient... ...real-time access support and work closely with Patient Specialty Services (PSS)…
balances and completing regular bank reconciliations.• Generate customer invoices, follow up on outstanding balances, and research... ...commission calculations, distribute weekly invoice copies to sales representatives,…
$65k - $100k
OverviewSnap-on Sales Representative - Selling Direct to Industrial CorporationsSnap-on Inc.... ...themselves on their ability to offer our customer “Business Partners” unique solutions.... ...team, you will not only pro…
$110k - $125k
and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change... ...a high-performing team of Sales Development Representatives (SDRs) to drive new business acquisition and cus…
client retention efforts. Assist with operational and quality assurance activities, including coordination between sales, account servicing, and carrier or business partners as applicable. Maintain and manage accurate re…
only technically strong but also highly confident in English communication. In this role, you will act as a phone screen call representative (proxy) without camera This role is ideal for engineers who: * Have strong comm…
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
08
Customer Service Representative jobs by city
RemoteNew York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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