You will also educate our members on credit union products and services that will help them be financially successful. Responsibilities... ...or Bachelor’s degree preferred ~ Previous experience in a customer support rol…
Customer Support
Customer Service Representative jobs
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
98,024
Open roles today
$15–$28/hr
Typical pay range
$43k
Median, full-time
7
Fresh in this list
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01
What customer service representatives earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$28 | $45k–$58k |
National ranges. City pages adjust for the local market.
02
Open roles across the US
12 shown of 98,024 · sorted by freshness
Accounts Payable/ Payroll Coordinator Join the Pomeroy Living Business Office Team! Pomeroy Living is seeking a detail-oriented and organized Accounts Payable/Payroll Coordinator to join our business office team. In this…
$40k - $50k
secure future for all. We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support... ...Office Support Client Service Specialists by assisting with customer requests an…
Director of Customer Service SUMMARY The Director of Customer Solutions is responsible for all aspects of the Customer Solutions... .... Physical The physical demands described here are representative of those that must…
Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role – Location (... ...to the people who need them. We help customers gain insight and access to their markets... ...leading global provider of clin…
position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between... ...strong team player with a professional attitude, excellent customer service s…
$55k - $70k
Qualifications ~ Bachelor’s degree preferred or equivalent professional experience. ~2+ years of experience in financial services, client service, operations, or account administration. ~ Knowledge of account opening pro…
Ticket Agent / Customer Service Representative (Seasonal) Location: 1347 Roger Williams Way, North Kingstown, RI Company: Rhode Island Fast Ferry Compensation: Competitive hourly wage (DOE) About Us Rhode Island Fast Fer…
$50k - $60k
Role Description As an Account Coordinator, Paid Social, your primary function will be to provide vital production support for your account team. Day-to-day responsibilities include: ~Learning the fundamentals of DEPT’s…
Communicates well with patients, co-workers and physicians in a manner that instills understanding, confidence and trust Excellent customer service skills, in person & over the phone, including working well with others a…
$60k - $85k
their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability... ...web applications is required Experience in a customer service/ retail segme…
Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Athens.... ...to excel. What We Do We are a team of home service experts who go the extra mil…
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
08
Customer Service Representative jobs by city
RemoteNew York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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