keep internal processes running efficiently. The Account Coordinator will receive training from every area in the agency (Accounts Service, Sales, Digital Media, Performance Marketing, Web Content, Creative, Accounting).…
Customer Support · New Orleans, LA
Customer Service Representative jobs in New Orleans, LA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
207
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
4
Fresh in this list
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01
Open customer service representative roles
12 shown of 207 · sorted by freshness
Job Title: Customer Service Representative Location: New Orleans, LA Job Type: Full-Time Reports to: Customer Service Manager Job Summary: We are seeking a friendly, detail-oriented, and professional Customer Service Rep…
$16 - $18 per hour
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga…
$105.4k - $207k
with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions Recruiting for this role ends on 10/22/2…
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible…
Requisition Number: 234037 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include deve…
Join us and be part of a team that delivers great service, creates smiles, and strives to be number #1! Job... ...a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a roc…
Join the NOLA team!
to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers. Y…
Join us and be part of a team that delivers great service, creates smiles, and strives to be number #1! Job... ...a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a roc…
$73.5k - $83.9k
email to ****@*****.*** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial…
oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.... ...relationships with a wide spectrum of customers to include Hospitals, IDN’s, Academic Institutions... ...other HCP meeting…
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What customer service representatives earn in New Orleans
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$55k |
Adjusted for the New Orleans market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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