Generate sales leads Identify and assess customers‚ Äô needs to achieve satisfaction... ...methods/tools Meet personal/customer service team sales targets and call handling quotas... ...or experience as a Client Service…
Customer Support · New Orleans, LA
Customer Service Representative jobs in New Orleans, LA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
312
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
2
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open customer service representative roles
12 shown of 312 · sorted by freshness
outreach and respond to inbound inquiries from potential clients Qualify leads and identify opportunities to present relevant services Guide prospects through the initial stages of the sales cycle, including needs assess…
keep internal processes running efficiently. The Account Coordinator will receive training from every area in the agency (Accounts Service, Sales, Digital Media, Performance Marketing, Web Content, Creative, Accounting).…
About Us OrthoSynetics is a national healthcare services company headquartered in Metairie, LA. OrthoSynetics supports 300+ orthodontic... ...Time - 15% or less Ability to solve practical problems with customers and deal…
generating new sales opportunities, engaging prospective clients, and setting the stage for successful partnerships with our digital services. Key Responsibilities: ~ Conduct outbound outreach through calls, emails, and…
About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran associations nationwide. The company operates fully remotely and focuses on long-term…
Our client, a well-established and growing organization within the energy services industry, is seeking a detail-oriented Accounts Payable Clerk to join their team. This is an excellent opportunity to join a company that…
collegial, and team-oriented, with many long-tenured employees and a strong emphasis on collaboration, responsiveness, and client service. This is a high-trust environment where paralegals are expected — and trusted — to…
Virtual Account Representative About the Role: Nuvant is seeking Virtual Account Representatives... ...of contact, you’ll introduce Nuvant’s services, engage in meaningful conversations,... ...Previous experience in sale…
oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.... ...relationships with a wide spectrum of customers to include Hospitals, IDN’s, Academic Institutions... ...other HCP meeting…
$132.76k - $228.95k
media channels. Your role will involve leading interactions with healthcare providers, focusing on clinical selling and identifying customer needs for education. You'll work closely with the Oncology Business Manager to…
Join the NOLA team!
02
What customer service representatives earn in New Orleans
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$55k |
Adjusted for the New Orleans market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
Ten quiet minutes a day
Applying for customer service representative jobs in New Orleans?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.