Customer Support · Houston, TX

Customer Service Representative jobs in Houston, TX

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

1,063
Open roles today
$15–$27/hr
Typical pay range
$42k
Median, full-time
4
Fresh in this list

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01

Open customer service representative roles

12 shown of 1,063 · sorted by freshness

Sales Development Representative

Vortex Companies, LLC · Houston, TX

edge trenchless technologies and turnkey services to make the worlds water cleaner and we... ...today! The Sales Development Representative is a critical position between Sales... ...Track bids, projects, and private wor…

Posted yesterday
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Customer Service Representative

ABC Imaging · Houston, TX · Full-time

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients, ensuring their printin…

Posted yesterday
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Customer Service Representative

MarLowTalent · Houston, TX
$18 - $21 per hour

Customer Service Representative Employment Type: Full-Time, Permanent Work Arrangement: Onsite Experience Required: 0-2 years Salary: $18-$21/hour J ob Summary We are hiring a Customer Service Representative to provide f…

Posted 2d ago
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Customer Service Representative I

CEVALogistics · Houston, TX · Full-time

and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean,... ...you rise. YOUR ROLE Are you known for providing impeccable service? Are you pas…

Posted 1w ago
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Customer Service Representative

MSC Mediterranean Shipping Company S.A. · Houston, TX

Customer Service Representative to Export MSC Mediterranean Shipping Company S.A. Houston, TX Hybrid work MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leadin…

Posted 3w ago
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Customer Service Representative

Sanhua International · Houston, TX · Full-time

Position Summary Sanhua is looking for a Customer Service Representative (CSR) to support customer service, order processing, logistics coordination, inventory management, and sales operations. This role will work closel…

Posted 1mo ago
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Customer Service Representative

Contractor In Charge · Houston, TX · Full-time
$19 per hour

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and…

Posted 1mo ago
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Customer Service Representative

Lakewood Church · Houston, TX

Customer Service Representative Data and Customer Service | Non-Exempt Serve People with Excellence Every Day Lakewood Church is seeking a caring, dependable, and service-minded Customer Service Representative to support…

Posted 1mo ago
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Customer Service Representatives

ChaseSource · Houston, TX · Full-time

Full Time Join Our Customer Service Talent Network Onsite Opportunities | Houston & Greater Houston Area Take the next step in your customer service career. Our staffing agency is inviting customer-focused professionals…

Posted 4mo ago
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$22 per hour

~ Pay Rate: $22.00 Location: ~ Houston TX What You Can Expect ENGIE is looking for a Customer Care Representative who delivers exceptional service on every customer interaction. You will support inbound and outbound call…

Posted 4mo ago
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02

What customer service representatives earn in Houston

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $15–$19 $31k–$39k
Mid level $18–$23 $37k–$47k
Senior $21–$27 $44k–$57k

Adjusted for the Houston market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
Ten quiet minutes a day

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