edge trenchless technologies and turnkey services to make the worlds water cleaner and we... ...today! The Sales Development Representative is a critical position between Sales... ...Track bids, projects, and private wor…
Customer Service Representative jobs in Houston, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
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Open customer service representative roles
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Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients, ensuring their printin…
Customer Service Representative Employment Type: Full-Time, Permanent Work Arrangement: Onsite Experience Required: 0-2 years Salary: $18-$21/hour J ob Summary We are hiring a Customer Service Representative to provide f…
We’re searching for an Ambulatory Services Representative II with our Outpatient Psychiatry Clinic - someone who’s ready to be part of the best... ...the nation. In this position, you will provide excellent customer serv…
and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean,... ...you rise. YOUR ROLE Are you known for providing impeccable service? Are you pas…
and motivated? Do You smile all the time? Do you possess a customer- first ethic and attitude? Do you enjoy working in a fun and... ...seeking an upbeat, responsible and customer-oriented Customer Service Representative…
Customer Service Representative to Export MSC Mediterranean Shipping Company S.A. Houston, TX Hybrid work MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leadin…
Position Summary Sanhua is looking for a Customer Service Representative (CSR) to support customer service, order processing, logistics coordination, inventory management, and sales operations. This role will work closel…
Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and…
Customer Service Representative Data and Customer Service | Non-Exempt Serve People with Excellence Every Day Lakewood Church is seeking a caring, dependable, and service-minded Customer Service Representative to support…
Full Time Join Our Customer Service Talent Network Onsite Opportunities | Houston & Greater Houston Area Take the next step in your customer service career. Our staffing agency is inviting customer-focused professionals…
~ Pay Rate: $22.00 Location: ~ Houston TX What You Can Expect ENGIE is looking for a Customer Care Representative who delivers exceptional service on every customer interaction. You will support inbound and outbound call…
What customer service representatives earn in Houston
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $21–$27 | $44k–$57k |
Adjusted for the Houston market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
Where this role goes
Typical progression
Applying for customer service representative jobs in Houston?
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