Job Summary We are seeking a professional and customer- focused Call Center Agent to provide exceptional service and support positive customer experiences. This role is ideal for individuals who enjoy helping others, sol…
Customer Support · Houston, TX
Customer Service Representative jobs in Houston, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
1,329
Open roles today
$15–$27/hr
Typical pay range
$42k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
12 shown of 1,329 · sorted by freshness
Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role – Location (... ...to the people who need them. We help customers gain insight and access to their markets... ...leading global provider of clin…
$34k - $39k
building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking... ...Travel Associates is seeking a motivated and customer- focused Call…
$18 - $26 per hour
approved packing techniques, and best-in-class customer support to ensure that every relocation whether... ...seeking a friendly and dependable Call Center Representative to assist customers, answer inquiries, schedule s…
calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic... ...goals. Accurately document calls and update CRM records with customer interacti…
and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean,... ...rise. YOUR ROLE Are you known for providing impeccable service? Are you passion…
About the Role We are seeking a dedicated and customer- focused Call Center Representative to join our dynamic team. This role offers an exciting opportunity... ...for our valued customers, delivering exceptional service…
Opportunities | Houston & Greater Houston Area Take the next step in your contact center career. ChaseSource is inviting experienced customer service professionals to join our Contact Center Talent Network for onsite opp…
Full Time Join Our Customer Service Talent Network Onsite Opportunities | Houston & Greater Houston Area Take the next step in your customer service career. Our staffing agency is inviting customer-focused professionals…
$800 - $1,500 per week
MACA Solution Customer Service Representative Join a Team That Rewards Drive and Growth! MACA Solution is seeking motivated, career-oriented individuals to join our expanding sales team. If you’re hardworking, outgoing,…
$20.21 - $24 per hour
Rep for a Hospital Facility in Bellaire, TX. Dean's Professional Services has partnered with healthcare facilities, government... ...* High school diploma or equivalent, required. * 1+ year of customer service experience…
Job Opportunity: Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston... ...calls and making outbound calls to assist customers with their inquiries or concerns.... ...transactions. Offering excellen…
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What customer service representatives earn in Houston
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $21–$27 | $44k–$57k |
Adjusted for the Houston market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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