About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure — pump jacks, gas lifts, plunger lifts, tanks, and wells — giv…
Customer Support · Houston, TX
Customer Success Manager jobs in Houston, TX
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
1,060
Open roles today
$26–$59/hr
Typical pay range
$81k
Median, full-time
12
Fresh in this list
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01
Open customer success manager roles
12 shown of 1,060 · sorted by freshness
We are looking for a strategic customer experience leader to guide brand perception, client... ...serving diverse stakeholder groups. The successful candidate will strengthen customer... ...quickly and customer confidenc…
bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management... ...Tolling Market Lead will be responsible for the growth and success of t…
sales team and will be accountable for customer planning, administration, monitoring, and... ...under the direction of the District Sales Manager/ Director of Sales.Maintains a... ...commitments to put people first and a…
training and the latest sales technology to help you achieve success? Are you looking to join a fast-paced, inclusive environment with... ...them address payroll, HR, benefits, compliance, and workforce management challe…
$115k - $165k
DNV is seeking a Customer Success Manager. This role would be serving Energy System North America’s Digital Solutions team. This role is based at our DNV office in Houston, TX, Austin, TX, Irvine, CA, Oakland, CA, Medfor…
$155.25k - $359.38k
future leadersBasic Qualifications15+ years of experience within the professional services industry15+ years of proven success in account or client management roles8+ years of experience in P&L management, financial over…
technologist mindset, with the ability to conceptualize and develop custom tools, automations, and AI integrations to elevate our... ...Serve as a Product Owner for PLS-CADD software. This includes the management of PLS-…
Job TitlePatcraft Account Manager- HoustonPosition OverviewDriven by imagination, intention and purpose, Patcraft creates high-performance... ...sector. For more than 75 years, we have worked alongside our customers to b…
bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our... ...responsibilities and qualifications.SkillsAdaptability, People Management, SalesWe…
$128.47k - $192.71k
innovation here - we make it happen, with our customers, where we work and live. Together, we... ...of spare parts, robust asset management, operation and maintenance and field engineering... ...behaviors.Negotiating: Kn…
Crestfield Talent is seeking a proactive Customer Success Manager to manage client relationships, support account engagement, and help customers get consistent value from ongoing services. This hybrid role is a good fit…
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What customer success managers earn in Houston
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $26–$34 | $54k–$71k |
| Mid level | $33–$45 | $69k–$93k |
| Senior | $42–$59 | $88k–$122k |
Adjusted for the Houston market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
03
Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
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