About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure — pump jacks, gas lifts, plunger lifts, tanks, and wells — giv…
Customer Support · San Antonio, TX
Customer Success Manager jobs in San Antonio, TX
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
395
Open roles today
$25–$56/hr
Typical pay range
$77k
Median, full-time
12
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Open customer success manager roles
12 shown of 395 · sorted by freshness
We are looking for an Accounting Manager to lead core accounting operations and ensure timely, accurate financial reporting for a multi-entity organization. This role will oversee the full close cycle, strengthen reporti…
$124.7k - $187.05k
seeking an experienced Principal Environmental Planning Project Manager to join our Gulf Coast team and lead environmental planning,... ...engineers, archaeologists, planners, and technical specialists, to successfully e…
precision, and deep expertise to solve the most complex challenges facing our clients and communities.In the role of Federal Project Manager, we'll count on you to: Plan and manage all aspects of small to medium single-d…
$114.08k - $218.03k
personalized experiences.Define channel goals, KPIs, success metrics, and optimization priorities.Personalization... ..., or similar personalization platforms.Knowledge of customer data platforms (CDPs), audience managem…
complex challenges facing our clients and communities. Customer Relations & Comment Management Program Manager Job Description:HDR is seeking a Customer... ..., permitting, construction, and operations. The successful ca…
BES) Business Development Leader, we'll count on you to: Serve as a partner to the BES Business Group Manager to jointly develop a strategic plan for long-term success. Develop relationships with senior leadership in key…
community, but around the world. HDR is looking for a project manager whose experience focuses on client development and delivery of... ...projects. The ideal candidate should have a proven background in successfully del…
presentation in a crowded convention center. You are as dedicated to the success of your co-workers and your clients as you are your own. Things... ...strong staffing and financial goals.Serve as principal project manage…
PDL, you will report to the Central Texas BES Business Group Manager (BGM) and work alongside the BGM to provide and promote consistent... ...history of delivering high quality, profitable and successful facility project…
opportunity to build and lead your own team of Power Delivery (Substation, Transmission and Distribution) design professionals while managing complex Power Delivery projects in Texas and beyond. You will likely have prio…
around the world. HDR is currently seeking a Data Center Project Manager to join one of the largest, fastest growing, and comprehensive... .... The ideal candidate should have a proven background in successfully deliveri…
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What customer success managers earn in San Antonio
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$32 | $51k–$67k |
| Mid level | $31–$42 | $65k–$88k |
| Senior | $40–$56 | $84k–$116k |
Adjusted for the San Antonio market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
05
VP of Customer Success
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