$33k - $38k
GG Media is seeking a Call Center Representative to join our team in San Antonio, TX.... ...role, you will communicate directly with customers, provide clear and accurate information... ...interaction reflects the profes…
Customer Support · San Antonio, TX
Customer Service Representative jobs in San Antonio, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
542
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
10 shown of 542 · sorted by freshness
and motivated? Do You smile all the time? Do you possess a customer- first ethic and attitude? Do you enjoy working in a fun and... ...seeking an upbeat, responsible and customer-oriented Customer Service Representative…
$25 - $35 per hour
Position Overview Gary Brown Homes, LLC is seeking a professional and customer- focused Customer Service Representative (Remote) to assist homeowners, clients, vendors, and other contacts with questions and service reque…
Customer Service Representative I Location: GPM Life Insurance, 2211 NE Loop 410, San Antonio, TX 78217 Working Conditions: In-Office ( without remote opportunity ) Schedule: 39 hours/week Monday-Friday; 5-hour workday o…
career opportunities as a Facility Call Representative you want with your current employer? We... ...'s leading provider of healthcare services, HCA Healthcare. Benefits South Texas... ...Essential Job Functions: Attract…
$18 per hour
incentives. You may also qualify for free internet, TV and phone services (restrictions do apply). JOB SUMMARY Maximize sales... ...and handling inbound sales calls in an effort to acquire new customers and solicit exist…
technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis... ...experience to clients and their end customers. Mphasis’ Service Transform…
$22.67 per hour
Are you ready for your next Customer Service role? We are seeking reliable, detail-oriented Customer Service Representatives to join our team in San Antonio. In this position, you will conduct outbound outreach to busine…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
$35 per hour
Indexes medical records according to defined processes. Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members. Possesses and displays exce…
02
What customer service representatives earn in San Antonio
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $20–$26 | $42k–$54k |
Adjusted for the San Antonio market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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