: GlowTouch is looking for extraordinary Customer Service and Support Representatives to join our motivated and ambitious team in San Antonio, Texas. What Will You Do? As a Customer Service and Support Representative , y…
Customer Support · San Antonio, TX
Customer Service Representative jobs in San Antonio, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
638
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
5
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01
Open customer service representative roles
12 shown of 638 · sorted by freshness
to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
$31k - $36k
commitment to delivering positive experiences for the clients and communities we represent. Job Description Strive Global is seeking a friendly, professional, and motivated Customer Service Representative to join our tea…
$34k - $39k
are committed to delivering exceptional customer experiences through innovative sales... ...customers find the right products and services. We believe in developing talented individuals... ...is seeking a dedicated Call…
and motivated? Do You smile all the time? Do you possess a customer- first ethic and attitude? Do you enjoy working in a fun and... ...seeking an upbeat, responsible and customer-oriented Customer Service Representative…
$15 per hour
associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100... ...and valued every day. Call Center Representative – Onsite in San Antonio, TX Are... ...point of contact for our client’…
$55k - $65k
About You You're a proactive and customer- focused professional who thrives on building... ...and delivering exceptional service. You take pride in being the first point... ...provide pricing and quotations to sales repr…
$20 per hour
savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative…
$16.75 per hour
Fraud Call Center Representative - Onsite (San Antonio, TX): Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
$35 per hour
Indexes medical records according to defined processes. Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members. Possesses and displays exce…
Work Environment The physical demands described here are representative of those that must be met by an employee to successfully... ...perform essential functions in these conditions. Incoming / Customer Service function…
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What customer service representatives earn in San Antonio
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $20–$26 | $42k–$54k |
Adjusted for the San Antonio market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
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Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
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List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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