to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
Customer Support · Dallas, TX
Customer Service Representative jobs in Dallas, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
1,450
Open roles today
$15–$28/hr
Typical pay range
$43k
Median, full-time
3
Fresh in this list
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01
Open customer service representative roles
10 shown of 1,450 · sorted by freshness
$19 - $20 per hour
Job Title : Customer Service Representative Location : Addison, TX Work Schedule : M – F, 8 am – 5 pm Type of Employment : Contract Compensation : $19 - $20/hr Industry : Professional Services Benefits : This position is…
Call Center Representative – Energy Solutions Full-Time | Hourly + Bonuses | Growth Opportunity About Dynamic EcoHome At... ...innovative, sustainable home upgrades. We are built on: Customer- first service and transpare…
Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to crea…
WHAT YOU WILL DO: In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general inquiries.…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic... ...goals. Accurately document calls and update CRM records with customer interacti…
At **AgencyCRM**, we are expanding our team and looking for a ** Customer Service Representative* * to provide excellent client support and ensure a smooth customer experience. This beginner-friendly role is ideal for th…
office at the Richardson Branch - 1100 Centennial Blvd, Richardson, TX 75081 Summary The Call Center Representative is responsible for providing quality customer service through inbound and outbound calls with a thorough…
E yecare Services Partners is searching for a skilled, full time Call Center Representative . Great work hours, No late evenings, no major holidays, a robust benefits package... ...of inbound and outbound calls, addressi…
02
What customer service representatives earn in Dallas
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$28 | $45k–$58k |
National ranges — pay in Dallas typically tracks these.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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