UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a…
Customer Support · Fort Worth, TX
Customer Service Representative jobs in Fort Worth, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
503
Open roles today
$15–$27/hr
Typical pay range
$42k
Median, full-time
4
Fresh in this list
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01
Open customer service representative roles
12 shown of 503 · sorted by freshness
to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
$22.67 per hour
What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: ~2 years of customer service experience ~ Strong computer, typing and 10-key skills ~ Experience with Microsoft Office ~ Ava…
and motivated? Do You smile all the time? Do you possess a customer- first ethic and attitude? Do you enjoy working in a fun and... ...seeking an upbeat, responsible and customer-oriented Customer Service Representative…
$18 per hour
At Brushfire, it’s our goal to be the go-to ticketing and registration platform our customers deserve. We’re an event management software-as-a- service platform that provides solutions for ticketing & registration, virtu…
Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to crea…
Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representa…
Appointment Scheduling Specialist Fast-paced, high-volume clinic looking for a top skilled Appointment Scheduler Work location: 80 5th Avenue - Suite 500 Fort Worth, Texas 76104 Work hours: Full-time, 40 hours weekly; Mo…
$23 per hour
Title: Sales Development Representative (SDR) Location: Remote Candidates must be local to... ...commercial roofing installation and replacement services to targets ~Effectively communicate... ...a commitment to excellen…
$158.95k - $220k
advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics. The MS also supports sales success through part…
Are you an energetic, customer- focused individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment... ...franchiser of retail shipping, postal, printing, and business service c…
talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and... ...Responsibilities - Answer customer calls and establish follows-up with service app…
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What customer service representatives earn in Fort Worth
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $21–$27 | $44k–$56k |
Adjusted for the Fort Worth market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
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Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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