talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and... ...Responsibilities - Answer customer calls and establish follows-up with service app…
Customer Support · Fort Worth, TX
Customer Service Representative jobs in Fort Worth, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
292
Open roles today
$15–$27/hr
Typical pay range
$42k
Median, full-time
7
Fresh in this list
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01
Open customer service representative roles
12 shown of 292 · sorted by freshness
$13 per hour
of pet parenthood through district experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We... ...Share accurate pet care, nutrition, and product knowledge to help customers make…
outbound calls to existing and prospective customers regarding mortgage loan products and... ...needs and provide high quality customer service; inform prospective and existing customers... ...b. Wells Fargo requires you…
this transformation, TPS, Operations Communication, and AMCS represent critical operational domains that support safe, efficient, and... ...direction of the product(s) or cross-product journeyCare for the customer or tea…
Specialist understands the complexity, partnership needs and customer service requirements that come with managing this process. You will... ...responsibility to supervise the activities of representatives (e.g., financi…
communities, we constantly ask ourselves: What is our impact on the world?Watch Our Story:' Independently support enterprise connectivity services across office LAN/WAN, branch connectivity, wireless, firewall operations…
Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to crea…
$50k - $85k
level roles. We offer a dynamic work environment, fostering growth and advancement. As a Sales Development Representative, you will raise awareness about the services we provide and generate new opportunities for Vivax t…
$23 per hour
Title: Sales Development Representative (SDR) Location: Remote Candidates must be local to... ...commercial roofing installation and replacement services to targets ~Effectively communicate... ...a commitment to excellen…
Entry-Level Customer Service Representative | Work From Home AO | Globe Life | 100% Remote | Work From Home | No Insurance Experience Required Work Arrangement: 100% Remote / Work From Home Location: U.S. Residents Only…
Position at JBS USA Sales Account Representative Purpose and Scope/General Summary... ...accounts ~Develop new accounts ~Build customer relationships ~Use product and market... ...regard to: Payment Terms, Credit, Claims…
and motivated? Do You smile all the time? Do you possess a customer- first ethic and attitude? Do you enjoy working in a fun and... ...seeking an upbeat, responsible and customer-oriented Customer Service Representative…
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What customer service representatives earn in Fort Worth
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $21–$27 | $44k–$56k |
Adjusted for the Fort Worth market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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