online channels Understand online customers' needs and present available equipment in detail Make inbound and outbound sales calls Perform online sales activities to achieve company sales objectives Establish and maintai…
Customer Support · Fort Worth, TX
Call Center Agent jobs in Fort Worth, TX
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
153
Open roles today
$14–$25/hr
Typical pay range
$39k
Median, full-time
6
Fresh in this list
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01
Open call center agent roles
12 shown of 153 · sorted by freshness
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
JOB SUMMARY Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contrac…
$19 per hour
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Dispatcher, you w…
Insurance Sales Representative / Outside Sales Manager Work Arrangement: Door-to-Door (D2D) / Field Sales About Sales Kings LLC Sales Kings LLC helps seniors protect their financial future by providing life insurance. We…
Tired of Trading Time for Money? If you’re motivated, coachable, and open to learning a new skill, we’re mentoring individuals into the life insurance industry. ✔️ No prior experience required ✔️ Training & mentorship pr…
$22.25 per hour
within a 24/7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's products... ...Skills customer service, data entry, inbound and outbound calls, call center #prio…
UniFirst is HIRING - ROUTE COVERAGE SPECIALIST (Route Sales and Service Rep) Location: FORT WORTH, TX ONE DAY ONLY / In-Person Interviews - WEDNESDAY, AUGUST 5 APPLY NOW to Secure Interview (8 am - 4:30 pm) $72,009.60 Sa…
build, and manage an accurate sales base · Maintain a high volume of activity focusing on multiple touchpoints including outbound calls, emails, and social selling in a transactional, yet consultative, environment · Thri…
$4,500 - $5,500 per month
CARE Workforce Solutions Territory Sales Associate Healthcare Business Development | Remote | Career Growth Opportunity Looking to launch a rewarding career in healthcare business development while earning uncapped commi…
lake and Irving! Why Work with Us? As the nation’s largest franchiser of retail shipping, postal, printing, and business service centers, The UPS Store franchise network boasts nearly 4,500 locally owned locations across…
MME - We Are a Family-Led Company - Field Service Schedule Coordinator - Job Description As part of a team, working to schedule on-site field visits for new installations and service work for 45-55 field technicians on a…
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What call center agents earn in Fort Worth
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$21 | $35k–$44k |
| Senior | $20–$25 | $41k–$52k |
Adjusted for the Fort Worth market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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