$18 - $26 per hour
Pawfect Shine is looking for a friendly and dependable Call Center Agent to assist customers with grooming appointments and general service questions. This entry-level position is ideal for someone who enjoys helping cus…
Customer Support
Call Center Agent jobs
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
16,134
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
7
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01
What call center agents earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$54k |
National ranges. City pages adjust for the local market.
02
Open roles across the US
11 shown of 16,134 · sorted by freshness
considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at (***) ***-**** or send us an email or speak with your recr…
strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liabi…
It's More Than a Job, It's a Calling! Position: Public Safety TelecommunicatorLocation: Lutheran General hospital command center; Park Ridge, IL.Full Time; 3rd shift~10:00pm-6:30am. Work every other weekend and holidays…
Agency: Centers for Disease Control and PreventionDepartment: Department of Health and Human ServicesSub agency: CDC Washington Office (CDCWO)Salary: Starting at $169,279 Per year (GS 15)Dates: Open 09/24/2026 to 10/06/2…
#LI-HW1 #LI-Hybrid CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and te…
measurable results for your brand. Job Description Job Description : We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic customer service team. As a Call Center Agent, you will play a crucia…
$60k - $65k
a supportive and professional environment. Job Description Job Summary We are seeking a friendly and motivated Call Center Agent to communicate with customers, answer questions, provide information about products and ser…
$18 per hour
roadside assistance as well as represent our clients on various other call types including, but not limited to: repair approval &... ...in matching great people with great companies. Our experienced agents will listen ca…
$15 - $30 per hour
Call Center Specialist Luxury Bath of Mid Atlantic Ocean City, MD / $15-$30 per hour (based on experience) Hybrid Schedule: 3 Days In Office | 3 Days Remote Join a Growing Team and Build a Career! Luxury Bath of Mid Atla…
$39k - $43k
communication solutions. We are currently seeking driven, personable, and dedicated individuals to join our growing team as Call Center Agents in Baton Rouge, LA. If you excel in dynamic environments and value profession…
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
08
Call Center Agent jobs by city
RemoteNew York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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