Call Center Agent Indianapolis, IN | Onsite About aFit At aFit, we connect talented professionals with meaningful opportunities that support organizations and the people they serve.We focus on matching the right people w…
Customer Support
Call Center Agent jobs
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
33,529
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
4
Fresh in this list
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01
What call center agents earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$54k |
National ranges. City pages adjust for the local market.
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Open roles across the US
12 shown of 33,529 · sorted by freshness
$47k - $51k
and make a lasting impact. Job Description Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individ…
$15 per hour
are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time a customer calls and provide a world-class experience every... ...experience in a service-related field (ca…
Position Overview We are seeking a customer-focused Call Center Agent to handle inbound and outbound customer communications, coordinate appointments, and support customers throughout the service process. Key Responsibil…
incoming and outgoing loads for three facilities Prepare and review shipping papers and manifests Enter data and maintain records of calls and driver activities Ensure compliance with DOT and RCRA regulatory standards Pr…
$12.65 per hour
high-quality experience. Salary Information : This position starts at $12.65 per hour. A Day in the Life: The Call Center Agent will provide a first-class service, ensuring that the guests’ needs are met, and will do thi…
$18 - $24 per hour
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving cust…
offices across Southern California, our mission is to make dental visits fun, friendly, and easy to schedule. We're looking for a Call Center Agent who shares our passion for excellent customer service and enjoys helping…
Operators to support the Department of Veterans Affairs Medical Center in Miami, Florida. The Telephone Operator is responsible for... ...telephone communications support by answering and routing incoming calls, processi…
$800 - $1,000 per week
growing home improvement companies in the U.S.? Erie Home is looking for energetic, motivated individuals to join our team as Call Center Agents! No cold calls. No chasing leads. You'll be speaking directly with homeowne…
$18 - $27 per hour
Now Hiring: Appointment Setters | New Call Center Opens in 7 Days! $18–$27/Hour + Commission + Bonuses | Only 3 Spots Available (Metro) We're a multi-million dollar home improvement company with thousands of past custome…
Call Center Agent* South Jordan, UT Job description Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will…
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
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Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
08
Call Center Agent jobs by city
RemoteNew York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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