$18 - $26 per hour
Pawfect Shine is looking for a friendly and dependable Call Center Agent to assist customers with grooming appointments and general service questions. This entry-level position is ideal for someone who enjoys helping cus…
Customer Support · Milwaukee, WI
Call Center Agent jobs in Milwaukee, WI
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
139
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
6
Fresh in this list
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01
Open call center agent roles
12 shown of 139 · sorted by freshness
Description: NO CDL REQUIRED! At Gunderson Uniform and Linen, we value every team member and customer as unique individuals. If you seek a workplace where you are respected and appreciated, and where you can make a meani…
-up and delivery targets and achievement of delivery & installation profit margin Schedules and assigns services and maintenance calls supporting customers on rent Reviews next day/week/month deliveries and pick-ups and…
$17 - $26 per hour
We are expanding our Milwaukee team and looking for driven individuals to join us. Position Overview We are hiring an Entry-Level Call Center Representative to handle customer inquiries, provide information, and support…
$28.99 - $35.43 per hour
right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our... ...problem resolution.Preferred QualificationsCustomer service, call center, bankin…
$170k - $210k
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring…
$17 - $27 per hour
, and clients with parking-related assistance. Position Summary We are searching for a professional and customer-focused Inbound Call Center Representative to assist customers with parking service inquiries and support o…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
Position Summary Are you passionate about delivering excellent service and building lasting customer relationships? EPSI is looking for a motivated person to support our customers across Wisconsin, Illinois, Iowa, and Mi…
Remote Client Agent – Work From Home | Training & Mentorship Included Are you looking for a remote opportunity where your income reflects... ...their needs • Build long-term client relationships (No cold calling. Warm le…
$70k - $90k
Company-paid flights, hotels, rental cars, and daily per diem while traveling Qualified customer traffic provided daily No cold calling Paid training and onboarding Uncapped earning potential Performance-driven culture t…
Senior Commercial Lines Customer Service Representative In-Office- Elm Grove, Wisconsin My client is seeking a highly organized, process-driven Commercial Lines CSR to support and help manage a mid-market book of busines…
02
What call center agents earn in Milwaukee
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$43k |
| Senior | $19–$25 | $40k–$51k |
Adjusted for the Milwaukee market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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