$17 per hour
We are hiring immediately for full time and part time DISPATCHER positions. Address : Ascension Columbia Saint Mary's - 2301 North Lake Drive, Milwaukee, WI 53211. Note: online applications accepted only . Schedule : Ful…
Customer Support · Milwaukee, WI
Call Center Agent jobs in Milwaukee, WI
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
206
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
1
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01
Open call center agent roles
12 shown of 206 · sorted by freshness
Position Summary Are you passionate about delivering excellent service and building lasting customer relationships? EPSI is looking for a motivated person to support our customers across Wisconsin, Illinois, Iowa, and Mi…
$1,800 - $3,200 per week
verbal and written Willingness to learn the freight dispatching process and industry practices Ability to handle multiple phone calls and client interactions professionally Basic proficiency with Google Sheets or Excel p…
$18 - $27 per hour
expanding our Milwaukee, WI team and looking for driven individuals to join us. Position Overview We are hiring an Entry-Level Call Center Agent to handle customer inquiries, provide information, and support client campa…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
CentiMark Corporation has an exceptional opportunity for an additional full-time Roofing Service Sales Representative to support our Sales Teams in Milwaukee, WI. We are looking for an individual that is a self-starter a…
$70k - $90k
Company-paid flights, hotels, rental cars, and daily per diem while traveling Qualified customer traffic provided daily No cold calling Paid training and onboarding Uncapped earning potential Performance-driven culture t…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
The Ed Napleton Automotive Group is looking for our next Automotive Dispatcher/Production Manager, Located at Napleton's Wisconsin Locations, the Automotive Dispatcher/Shop Manager is responsible for scheduling and dispa…
The primary responsibility of a Membership Sales Representative is to effectively recruit new members into the club through active prospecting, referral programs, and community outreach, as well as to provide excellent c…
willing to provide a white glove level of service that our homeowners deserve and expect. We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time positions avail…
Senior Commercial Lines Customer Service Representative In-Office- Elm Grove, Wisconsin My client is seeking a highly organized, process-driven Commercial Lines CSR to support and help manage a mid-market book of busines…
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What call center agents earn in Milwaukee
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$43k |
| Senior | $19–$25 | $40k–$51k |
Adjusted for the Milwaukee market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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