$25 per hour
Position Overview We are seeking a customer-focused and detail-oriented Healthcare Call Center Representative to join our team in a hybrid work environment. In this role, you will serve as the first point of contact for…
Customer Support · Minneapolis, MN
Call Center Agent jobs in Minneapolis, MN
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
407
Open roles today
$15–$26/hr
Typical pay range
$41k
Median, full-time
6
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open call center agent roles
12 shown of 407 · sorted by freshness
$30.47 - $32.67 per hour
Title: Transportation Dispatcher / Scheduler, Transportation Center - (SY 2026-2027) III and Requisition ID number: 104787 Close... ...training; duties may vary according to job assignment. # Receives calls from MPS driv…
$16 per hour
Description Premier Disability Services, a division of Internet Brands. We are seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis, MN. About Premier Disability Pre…
$25 per hour
role, you will serve as the primary point of contact for members calling with questions about healthcare coverage, plan availability,... ...Meet productivity and quality expectations in a fast-paced call center environme…
$25 per hour
big changes in the area we offer plans and there will be a lot of calls from current members who will no longer be able to be on one of... ...getting trained on additional skills later. Skills Call center, Customer servi…
$60k - $150k
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
$18 - $20 per hour
Event & Home Show Lead Generator TWS Remodeling is looking for outgoing, motivated individuals to represent our company at local events, fairs, and home shows. This is a great opportunity for someone who enjoys talking w…
$45k - $55k
ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Our goal is to help our customers serve a high quality and co…
$60k - $110k
management and solution execution. This is a relationship-driven role centered on nurturing and expanding an existing book of business (... ...& Metrics ~10–12 client meetings per week. ~150 cold calls per week. ~ Heavy…
in a fast-paced environment and can juggle multiple priorities. Responsibilities Schedule and dispatch technicians to service calls and project jobs Prioritize emergency and time-sensitive work Communicate with customers…
Ready to take on more meaningful work? You'll get it in the skilled shipping roles we're hiring for today. Working in safety- and team-oriented warehouse environments, you'll not only facilitate the movement of products…
$88k - $176k
We are seeking a talented individual to join our Health & Benefits team at Mercer. This role will be based in Minneapolis, MN. This is a hybrid role that has a requirement of working at least three days a week in the off…
02
What call center agents earn in Minneapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$22 | $37k–$46k |
| Senior | $21–$26 | $43k–$55k |
Adjusted for the Minneapolis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
Ten quiet minutes a day
Applying for call center agent jobs in Minneapolis?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.