Alro Steel is currently seeking an Inside Sales Representative to join our team in Indianapolis, IN . Join the Alro team and start building your tomorrow! Whether you are a recent graduate or an experienced professional,…
Customer Support · Indianapolis, IN
Call Center Agent jobs in Indianapolis, IN
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
161
Open roles today
$13–$24/hr
Typical pay range
$38k
Median, full-time
7
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open call center agent roles
12 shown of 161 · sorted by freshness
Remote Client Agent – Work From Home | Training & Mentorship Included Are you looking for a remote opportunity where your income reflects... ...their needs • Build long-term client relationships (No cold calling. Warm le…
Global & Majors Account Manager - HPE Networking (Indianapolis, IN / Louisville, KY)This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who We Are:Hewlett Packard Enterpris…
$123.2k - $164.85k
ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And…
$171.6k - $338.3k
Position Summary The Team The Sales Center of Excellence supports Deloitte businesses in identifying, nurturing, and closing sales... ...recruiting process, please direct your inquiries to the Global Call Center (GCC) at…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
not only in your community, but around the world. HDR is currently looking for an On-Site Engineer/ Representative for a large data center that will be constructed in the in Lebanon, Indiana. The individual will be emplo…
Requisition Number: 229701 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include deve…
Description What you will do: Perform clerical/administrative support function in the office including answering the telephone, filing, copying, ordering supplies, etc. Maintain supply room materials ensuring appropriate…
Account Manager F/M To strengthen our teams and development in the US, we are looking for an energetic Account Manager. You are energetic and want to grow our presence & business significantly. You will work in an intern…
independently resolve service problems. #Communicates effectively across various levels of a Client’s organization. #Makes regular service calls to Clients. #Responds to Client needs in a timely, professional, helpful an…
$18 per hour
About the Role We’re looking for a Customer Experience & Sales Specialist to be the front-line face of our West Carmel store. This role is sales-driven first , with a strong focus on revenue, customer trust, and operatio…
02
What call center agents earn in Indianapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$24 | $39k–$50k |
Adjusted for the Indianapolis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
Ten quiet minutes a day
Applying for call center agent jobs in Indianapolis?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.