$19.5 per hour
Louis Emergency Communications: The AMR St. Louis Emergency Communications Center is one of the largest private EMD Communications Centers in the country serving multiple states in the midwest. Call volume includes inter…
Customer Support · St. Louis, MO
Call Center Agent jobs in St. Louis, MO
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
218
Open roles today
$13–$24/hr
Typical pay range
$37k
Median, full-time
3
Fresh in this list
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01
Open call center agent roles
12 shown of 218 · sorted by freshness
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
Switchboard Operator serves as the primary point of contact for incoming calls to a federal customer and is responsible for operating a multi-... ...operating a multi-line telephone system, reception desk, call center co…
$18 per hour
the exclusive provider of blood products and services to our partner hospitals in Illinois, Iowa, Missouri and Wisconsin. The blood center is based in Davenport, Iowa, where ImpactLife's testing, processing, and primary…
Healthcare Insurance Producer / Healthcare Sales Executive Uncapped Commission | Build Your Own Book | Greater St. Louis, MO | B2B Consultative Healthcare Sales Job Overview We are seeking an experienced Healthcare Insur…
Summary The Dispatcher will perform various functions in support of the Field Service Reps (FSR), including receiving inbound customer calls and emails requesting repair service. Qualifies the call/email and dispatches t…
$8,000 per month
Freight Dispatchers Wanted (Experienced & Entry-Level) – Work From Home & Earn $8,000 to $15,000+ Per Month Truck Driver Nation is hiring motivated individuals ready to build a high-paying career from the comfort of home…
communicate effectively, both orally and in writing. Ability to work under stressful conditions while answering a high volume of phone calls. Ability to analyze and make decisions and problem-solve for customers. Ability…
Mental Health Resources: Free, full-service mental health care for you and your family Wellness Programs: Access on-site fitness centers, personal development funds, and more Professional Growth: Take advantage of educat…
$14 - $16 per hour
motivated individual who possess strong communication skills, ensuring great customer service resulting in quality appointments. Our call center representatives are responsible for setting in home demonstration appointme…
Job Purpose: We are looking for a mature dedicated employee to answer calls from a variety of stakeholders and communicate with mobile units for the appropriate response. Our Dispatchers are expected to be calm, clear an…
Description: Call Center Lead Customer Service Representative (LCSR) receives inbound calls from customers. This initial inbound call maybe the customer’s first opportunity to understanding the parking citation policies…
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What call center agents earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$41k |
| Senior | $19–$24 | $39k–$50k |
Adjusted for the St. Louis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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