Alro Steel is currently seeking an Inside Sales Representative to join our team in St. Louis, MO . Join the Alro team and start building your tomorrow! Whether you are a recent graduate or an experienced professional, Al…
Customer Support · St. Louis, MO
Call Center Agent jobs in St. Louis, MO
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
247
Open roles today
$13–$24/hr
Typical pay range
$37k
Median, full-time
2
Fresh in this list
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01
Open call center agent roles
12 shown of 247 · sorted by freshness
$50k - $200k
In-Home Sales Representative | Construction & Home Improvement C&D General Contractors Full-Time | Field-Based | Uncapped Commission Opportunity Build a Career Where Your Effort Directly Impacts Your Success Are you a dr…
: Description Answers and directs all internal and external calls from the main hospital number in a prompt and courteous manner,... ...is an evening shift. The location is at the Cleveland Medical Center, Main Campus. Q…
Automotive Service Dispatcher Join the Suntrup Automotive Group Team Suntrup Automotive Group is seeking an experienced, organized, and results-driven Automotive Service Dispatcher to join our high-volume Service Departm…
$65k - $75k
At Unbridled, people matter. While we embrace AI as a tool to help us work smarter, we don’t use it to screen resumes or to conduct interviews on our behalf. Every application is reviewed by a real person on our team, an…
At Treace, we are revolutionizing 3D solutions for the treatment of complex bunion deformities. Our innovative, high-velocity approach enables us to consistently exceed customer expectations, delivering minimally invasiv…
For immediate consideration, please connect with me on LinkedIn at and then email your resume, work authorization status, current location, availability, and compensation expectations directly to ****@*****.*** - make su…
Area Sales Representative (Financial Institutions) Position Summary The Area Sales Representative will be responsible for developing new business and expanding relationships within financial institutions and retail locat…
Healthcare Insurance Producer / Healthcare Sales Executive Uncapped Commission | Build Your Own Book | Greater St. Louis, MO | B2B Consultative Healthcare Sales Job Overview We are seeking an experienced Healthcare Insur…
Job Purpose: We are looking for a mature dedicated employee to answer calls from a variety of stakeholders and communicate with mobile units for the appropriate response. Our Dispatchers are expected to be calm, clear an…
Description: Call Center Lead Customer Service Representative (LCSR) receives inbound calls from customers. This initial inbound call maybe the customer’s first opportunity to understanding the parking citation policies…
Design teams. Familiarize yourself with current information about services and products available to customers. Handle incoming calls, emails, and correspondence related to sales inquiries, and assist customers that come…
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What call center agents earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$41k |
| Senior | $19–$24 | $39k–$50k |
Adjusted for the St. Louis market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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