needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
Customer Support · Nashville, TN
Call Center Agent jobs in Nashville, TN
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
171
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
6
Fresh in this list
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01
Open call center agent roles
12 shown of 171 · sorted by freshness
$47k - $51k
and make a lasting impact. Job Description Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individ…
about their next step. This is a high-performance role where your people skills and your drive work together. You'll handle inbound calls and inquiries from people who are already reaching out for help — your job is to l…
Position Overview We are seeking a Call Center Representative to manage inbound and outbound customer communications, coordinate appointments, and support customers throughout the service process. Key Responsibilities *…
Location: Nashville, TN (Hybrid) Duration: July 6, 2026 - October 31, 2026 will extend Schedule: Monday-Friday | 8:00 AM - 5:00 PM CST $85/hr on C2C /$75/hr w2 Submission Deadline: June 30, 2026 Position Overview seeking…
$15 per hour
are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time a customer calls and provide a world-class experience every... ...experience in a service-related field (ca…
$18 - $24 per hour
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving cust…
Requisition Number: 229324 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include deve…
$47k - $52k
Join us and become part of a growing company where professionalism meets passion. Job Summary We are seeking a motivated Call Center Representative to provide exceptional customer service and deliver positive customer ex…
About Virtualite Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth by improving efficienc…
Reaching Visions Today was established in April 2001 to provide quality support and services to persons with disabilities. The goal of our program is to aid individuals in securing residential placement in the community…
Are you passionate about travel and helping others plan their dream vacations? We have an exciting opportunity for you to become a Remote Travel Advisor. This role allows you to combine your love for travel with the free…
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What call center agents earn in Nashville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$54k |
National ranges — pay in Nashville typically tracks these.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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