OVERVIEW OF THE COMPANY Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas…
Customer Support · Atlanta, GA
Call Center Agent jobs in Atlanta, GA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
592
Open roles today
$15–$26/hr
Typical pay range
$41k
Median, full-time
6
Fresh in this list
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01
Open call center agent roles
12 shown of 592 · sorted by freshness
$14 per hour
future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for outbound telephone calls to residential or commercial customers for the purpose of prospecting leads/upgradi…
Switchboard Operator serves as the primary point of contact for incoming calls to a federal customer and is responsible for operating a multi-... ...operating a multi-line telephone system, reception desk, call center co…
strategy, and innovation to deliver experiences that leave a lasting impression About the Role We are seeking a friendly and dependable Call Center Representative to join our Atlanta team and assist with client communica…
$47k - $51k
professionalism meets passion. Job Description Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for ind…
$16 - $27 per hour
support businesses across multiple industries. Job Description: Contentizer is seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Atlanta GA. In this role, you will serve a…
This position is responsible for operating the company's high volume, multi-line telecom system to receive incoming calls and route them to the appropriate destination, as well as greeting guests/visitors to our facility…
$17 - $26 per hour
, and clients with parking-related assistance. Position Summary We are searching for a professional and customer-focused Inbound Call Center Representative to assist customers with parking service inquiries and support o…
Tennessee. Additionally, there is an Ambulatory Surgery center in Atlanta. The practice specializes in providing... ...as sports related injuries and conditions. The agent will need to handle many MRI inbound and outboun…
B in annual preventable medical spend. Belle’s solution is centered on in-home care management for at-risk, polychronic seniors.... ...we’d love for you to join us! Belle is looking for a Sales Call Center Agent to join…
$16 per hour
Sago, formerly Schlesinger Group, is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to s…
We are seeking a talented individual to join our Health team at Mercer, a Marsh business . This role will be based in Atlanta and offers a hybrid work arrangement, requiring a minimum of three days per week in the office…
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What call center agents earn in Atlanta
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$22 | $37k–$46k |
| Senior | $21–$26 | $43k–$55k |
Adjusted for the Atlanta market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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