We Are:The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than... ...needs such as for a disability or religious observance, please call us toll f…
Customer Support · Atlanta, GA
Call Center Agent jobs in Atlanta, GA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
394
Open roles today
$15–$26/hr
Typical pay range
$41k
Median, full-time
11
Fresh in this list
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01
Open call center agent roles
12 shown of 394 · sorted by freshness
This position is responsible for operating the company's high volume, multi-line telecom system to receive incoming calls and route them to the appropriate destination, as well as greeting guests/visitors to our facility…
$16 - $28 per hour
innovation to deliver experiences that leave a lasting impression. About the Role We are seeking a motivated and customer-focused Call Center Agent to join our team in Atlanta, GA. In this role, you will serve as a key p…
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown's Risk Solutions team, formerly known as Beecher Carlson, is lookin…
$176.4k - $235.97k
are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And…
leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organi…
considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at (***) ***-**** or send us an email or speak with your recr…
$110k - $125k
Excellent written and verbal communication skills.Proficiency in CRM software, preferablySalesforce.com.Prior experience with cold calling or sales bootcamp training is advantageous.Passionate about the intersection of s…
$119.3k - $221.5k
About the Business:LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance Vertical, we provide customers with solutions and decision tools that combine public and industry-spec…
$102.11k - $145k
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Equifax…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
Tennessee. Additionally, there is an Ambulatory Surgery center in Atlanta. The practice specializes in providing... ...as sports related injuries and conditions. The agent will need to handle many MRI inbound and outboun…
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What call center agents earn in Atlanta
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$22 | $37k–$46k |
| Senior | $21–$26 | $43k–$55k |
Adjusted for the Atlanta market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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