$600 - $900 per week
Call Center Representative Company: One & Done Bath Solutions Location: Jacksonville, FL and surrounding areas Employment Type: Full-Time Compensation: $600–$900 per week Join Our Team! With more than 25 years of experie…
Customer Support · Jacksonville, FL
Call Center Agent jobs in Jacksonville, FL
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
229
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
3
Fresh in this list
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01
Open call center agent roles
12 shown of 229 · sorted by freshness
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
$17.01 per hour
Requisition No: 881317 Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE OPS - 60933869 Pay Plan: Temp Position Number: 60933869 Salary: $17.01 an hour Posting Closing Date: 08/19/2026 Tota…
CentiMark Corporation has an exceptional opportunity for an additional full-time Roofing Service Sales Representative to support our Sales Teams in the greater Jacksonville area. We are looking for an individual that is…
$20.75 per hour
within a 24/7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's products... ...Skills customer service, data entry, inbound and outbound calls, call center #prio…
customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. Mus…
$23 per hour
Enters customer loads into system; updates loads when drivers call in Coordinates with vendors for equipment repairs Plans... ...in matching great people with great companies. Our experienced agents will listen car…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
Now Hiring: Lead Generator We are seeking motivated and outgoing Lead Generators to help us connect with potential customers and grow our business. This is an excellent entry-level opportunity for individuals who enjoy t…
$25k - $55k
activities. Manage bookings, reservations, and travel logistics with accuracy. Communicate with clients via email, phone, or video calls. Stay informed on travel trends, deals, and relevant certifications. Qualifications…
Part-Time Lead Generator - Custom Closet Company We are a growing custom closet company seeking an outgoing, motivated Part-Time Lead Generator to generate in-person leads at Lowe’s and Costco locations, plus other commu…
driven, personable, and highly organized Sales Business Development Center (BDC) Representatives to join our Sales BDC team. As the first... ...and exceeding goals. Responsibilities: * Answer inbound calls and respond to…
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What call center agents earn in Jacksonville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$20 | $34k–$42k |
| Senior | $19–$25 | $39k–$51k |
Adjusted for the Jacksonville market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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