-up and delivery targets and achievement of delivery & installation profit margin Schedules and assigns services and maintenance calls supporting customers on rent Reviews next day/week/month deliveries and pick-ups and…
Customer Support · Tampa, FL
Call Center Agent jobs in Tampa, FL
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
295
Open roles today
$14–$25/hr
Typical pay range
$40k
Median, full-time
6
Fresh in this list
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01
Open call center agent roles
12 shown of 295 · sorted by freshness
$18 per hour
more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls fro…
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
$47k - $51k
relationship-building skills. Job Description Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support positive customer experiences. This role is ideal…
Requisition No: 881187 Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE II - 60066499 Pay Plan: Career Service Position Number: 60066499 Salary: $36,216.96 annually Posting Closing Date: 0…
meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health…
$15 - $15.5 per hour
Job description : Healthcare Call Center Representative Join the LEC Team where connection, fun, and flexibility meet great customer service! Leading Edge Connections, LLC is a full-service contact center built around pe…
$62k - $80k
Careerscape is recruiting on behalf of our client for an entry-level Information Processing Clerk to join their remote administrative team. This is a great opportunity for a detail-oriented self-starter to launch a caree…
Now Hiring: Lead Generator We are seeking motivated and outgoing Lead Generators to help us connect with potential customers and grow our business. This is an excellent entry-level opportunity for individuals who enjoy t…
’s a bit of magic mixed with a whole lot of hustle. Job Description : We are seeking a highly motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point…
B in annual preventable medical spend. Belle’s solution is centered on in-home care management for at-risk, polychronic seniors.... ...we’d love for you to join us! Belle is looking for a Sales Call Center Agent to join…
the United States—helping them rediscover wines they love and re-engage with our brand. And this is just the beginning: as our call center grows, this role will expand into new customer development and advanced sales opp…
02
What call center agents earn in Tampa
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$25 | $42k–$53k |
Adjusted for the Tampa market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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