Customer Support · Tampa, FL

Call Center Agent jobs in Tampa, FL

Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.

178
Open roles today
$14–$25/hr
Typical pay range
$40k
Median, full-time
7
Fresh in this list

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01

Open call center agent roles

12 shown of 178 · sorted by freshness

A&D Representative

Architectural Ceramics Inc. · Tampa, FL

influencers, and purchasing partners within the assigned territory. Build real, long-term relationships through purposeful office visits, calls, virtual meetings, showroom appointments, presentations, events, factory exp…

Posted yesterday
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Sales Development Representative

Banko Overhead Doors · Tampa, FL

to find the right ponds, identify the right fish, and determine which opportunities are worth pursuing. This person will actively call on new residential builders and designers to introduce Banko, learn about their busin…

Posted yesterday
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Key Account Executive - Industrials

RSM International · Tampa, FL
$147k - $260.7k

impacting the client, and recommendations for enhanced value and expanded engagement. Maintain consistent contact cadence through strategic calls, emails, and in-person visits focused on understanding evolving client nee…

Posted 5d ago
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Inbound Inside Sales Representative

PURCOR Pest Solutions · Tampa, FL · Full-time
$18 per hour

As an Inside Sales Professional you will handle mostly inbound calls, and some outbound, sales-related calls, set up new customer accounts... ...Velocify) accurately and schedule appointments. Assist Call Center Speciali…

Posted 1w ago
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Call Center Agent

Entertainment Travel Associates · Tampa, FL · Full-time
$53k - $59k

opportunity to grow and make a lasting impact. Job Description Job Summary We are seeking a motivated and personable Call Center Agent to communicate with customers by phone, provide information about products and servic…

Posted 3w ago
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Call Center Agent

Luxury Bath Technologies · Tampa, FL · Full-time
$25 per hour

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this role, you will contact…

Posted 1mo ago
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Call Center Representative Wanted

Luxury Bath Technologies · Tampa, FL · Full-time
$25 per hour

CALL CENTER REPS WANTED – MAKE $25+/HOUR ! We’re a local, family-owned home improvement company expanding into a new location and territory—and we have more inbound leads than our team can handle. This is not cold callin…

Posted 1mo ago
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Travel Sales Consultant

Good Feet Midwest · Tampa, FL · Full-time
$70k - $90k

Company-paid flights, hotels, rental cars, and daily per diem while traveling Qualified customer traffic provided daily No cold calling Paid training and onboarding Uncapped earning potential Performance-driven culture t…

Posted 1mo ago
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02

What call center agents earn in Tampa

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $14–$18 $30k–$38k
Mid level $17–$22 $36k–$45k
Senior $20–$25 $42k–$53k

Adjusted for the Tampa market from national ranges.

03

What employers ask for

The skills these listings keep naming

Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

How do you stay accurate and friendly on your fortieth call of the day?

Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.

A caller is shouting before you finish your greeting. What do you do?

Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.

How do you handle performance metrics like handle time and QA scores?

Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.

Tell me about following a script while still sounding human.

Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.

What is your attendance and schedule flexibility like?

Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.

Have you done outbound or sales-adjacent calling? How do you handle rejection?

If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.

05

Resume tips that move the needle

For call center agents specifically — generic advice costs you here

01

Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.

02

Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.

03

State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.

04

Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.

05

Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.

06

Where this role goes

Typical progression

01 Call Center Agent
02 Senior Agent
03 Quality Analyst
04 Supervisor
05 Call Center Manager
Ten quiet minutes a day

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