to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
Customer Service Representative jobs in Tampa, FL
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
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Open customer service representative roles
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energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls... ...aptitude for understanding and facilitating profitable customer service order s…
building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking... ...Job Summary We are seeking a professional and customer- focused Call…
Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE II - 60066499 Pay Plan: Career Service Position Number... ..., working 40 hours per week. This position is for the Customer Contact Center…
Job description : Healthcare Call Center Representative Join the LEC Team where connection, fun, and flexibility meet great customer service! Leading Edge Connections, LLC is a full-service contact center built around pe…
Job Title: Customer Service Representative Industry: Customer Service / Distribution Location (City, State): Tampa, FL Assignment Type: Contract-to-Hire Pay: $17.00 to $23.00 per hour Work Schedule: Monday – Friday | Ful…
Description : We are seeking a highly motivated and customer- focused Call Center Representative to join our dynamic team. In this role, you will be the... ...for our clients and customers, providing exceptional service…
Job Description Customer Service Benefits Representative Location Florida â Remote Employment Type Full-Time Career Opportunity | Flexible Schedule About the Opportunity The Weatherspoon Agency is hiring customer-servi…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic... ...goals. Accurately document calls and update CRM records with customer interacti…
### **About the Role** We are looking for a detail-oriented and empathetic ** Customer Service Representative* * to join our team. You will be the first point of contact for our users, helping them navigate our services,…
Job Summary Bern's Steak House's customer care team strives to ensure that our patrons have a memorable evening by helping to curate... .... From providing caring, compassionate and enthusiastic service over the phone to…
What customer service representatives earn in Tampa
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$27 | $45k–$57k |
Adjusted for the Tampa market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
Where this role goes
Typical progression
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