Customer Support · Tampa, FL

Customer Service Representative jobs in Tampa, FL

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

605
Open roles today
$15–$27/hr
Typical pay range
$43k
Median, full-time
5
Fresh in this list

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01

Open customer service representative roles

12 shown of 605 · sorted by freshness

Call Center Representative (Bilingual)

Chadwell Supply · Tampa, FL · Full-time
$18 per hour

energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls... ...aptitude for understanding and facilitating profitable customer service order s…

Posted 2d ago
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Call Center Agent

Entertainment Travel Associates · Tampa, FL · Full-time
$47k - $51k

building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking... ...Job Summary We are seeking a professional and customer- focused Call…

Posted 4d ago
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Healthcare Call Center Representative

Leading Edge Connections · Tampa, FL · Temporary
$15 - $15.5 per hour

Job description : Healthcare Call Center Representative Join the LEC Team where connection, fun, and flexibility meet great customer service! Leading Edge Connections, LLC is a full-service contact center built around pe…

Posted 1w ago
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Customer Service Representative

Addison Group · Tampa, FL · Temporary
$17 - $23 per hour

Job Title: Customer Service Representative Industry: Customer Service / Distribution Location (City, State): Tampa, FL Assignment Type: Contract-to-Hire Pay: $17.00 to $23.00 per hour Work Schedule: Monday – Friday | Ful…

Posted 1w ago
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Call Center Representative

Alphabe Insight Inc · Tampa, FL · Full-time

Description : We are seeking a highly motivated and customer- focused Call Center Representative to join our dynamic team. In this role, you will be the... ...for our clients and customers, providing exceptional service…

Posted 2w ago
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Job Description Customer Service Benefits Representative Location Florida — Remote Employment Type Full-Time Career Opportunity | Flexible Schedule About the Opportunity The Weatherspoon Agency is hiring customer-servi…

Posted 2w ago
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Customer Service Representative

datatricksai · Tampa, FL

### **About the Role** We are looking for a detail-oriented and empathetic ** Customer Service Representative* * to join our team. You will be the first point of contact for our users, helping them navigate our services,…

Posted 1mo ago
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Customer Service Representative

Bern's Steak House · Tampa, FL

Job Summary Bern's Steak House's customer care team strives to ensure that our patrons have a memorable evening by helping to curate... .... From providing caring, compassionate and enthusiastic service over the phone to…

Posted 2mo ago
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02

What customer service representatives earn in Tampa

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $15–$19 $32k–$40k
Mid level $18–$23 $38k–$48k
Senior $22–$27 $45k–$57k

Adjusted for the Tampa market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
Ten quiet minutes a day

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