Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients, ensuring their printin…
Customer Support · Miami, FL
Customer Service Representative jobs in Miami, FL
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
633
Open roles today
$17–$31/hr
Typical pay range
$47k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
12 shown of 633 · sorted by freshness
$100k - $250k
+ years sales experience Preferred qualifications: Experience in marketing, or advertising, or media, or branding High Ticket Sales Closers B2B Sales Consultative Selling Account Executive Inbound Sales Representative En…
$138k - $221k
within territory to maximize sales opportunities, i.e. speakers’ bureau programs, symposia, etc.Develop and/or maintain permanent customer records.Complete assigned administrative tasks in a timely, accurate, legible, an…
to accelerate growth for its ServiceNow Service Line across Financial Services. The... ...stakeholders to increase market penetration and customer acquisition.Drive deal and proposal win... ...with ServiceNow executives,…
their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation... ...various platforms and suppliers. Demonstrated Customer Service skills, w…
organization providing structured planning and coordination services to a broad client base. Our team is committed to... ...and professional communication. Position Summary: The Customer Service Representative is respons…
Job Description We’re looking for a results-oriented and driven Outbound Sales Development Representative to join our Point of Sale (POS) team. This role will focus on supporting our existing Account Executives while pro…
$15 - $18 per hour
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
$17 - $27 per hour
delivery operations, content handling, and tailored logistics services that support businesses across multiple industries. Job Description... ...this role, you will serve as a primary point of contact for customers, hand…
expanding presence in new countries worldwide. We serve over 2,000 customers, including airlines, original equipment manufacturers,... ..., we are seeking an ambitious and self-motivated Customer Service Representative w…
$38k - $42k
Job Description As a Call Center Representative at Brixton Corp, you will serve as an important point of contact for customers and clients. You will handle incoming and... ...Opportunity to strengthen communication, cust…
We are expanding our sales outreach team and are looking for aggressive, articulate Cold Callers who know how to pitch web design services, handle gatekeepers, and close appointment slots on the spot. ### The Role Your s…
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What customer service representatives earn in Miami
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$21 | $35k–$44k |
| Mid level | $20–$25 | $42k–$53k |
| Senior | $24–$31 | $50k–$64k |
Adjusted for the Miami market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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