to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
Customer Support · Jacksonville, FL
Customer Service Representative jobs in Jacksonville, FL
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
437
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
3
Fresh in this list
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01
Open customer service representative roles
12 shown of 437 · sorted by freshness
$600 - $900 per week
Call Center Representative Company: One & Done Bath Solutions Location: Jacksonville,... ...acrylic bath remodeling industry. We provide custom bath remodeling solutions that are... ...with people, providing excellent cu…
$17.01 per hour
Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE OPS - 60933869 Pay Plan: Temp Position Number: 6093386... ...learn government assistance policies and can engage with customers/ citizens o…
J ob Description Job Title: Customer Service Representative Location: Jacksonville, Fl Job Function: Customer Service Contract: 08/17/2026 - 08/16/2027 Rate $21/ hr. on W2 FLSA...
$15.74 - $21.63 per hour
safe, secure and reliable transportation services delivered by our unique network of... ...network of independent entrepreneurs provide customers with personalized service at the local... ...you perform? The Customer Ser…
$20.75 per hour
Member Service Representative HYBRID- Jacksonville, FL Pay Rate: $20.75/hr Shifts Range: Monday -Saturday OR Sunday-Friday - 10:30am... ...engagement methods to ensure optimal member experience and customer service. Perf…
$20.09 per hour
you passionate about delivering top-tier service to affluent clients and partnering with... ...As a Wealth Management Client Service Representative, you will be the core hub for incoming... ...internal business partners…
earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role invo…
CUSTOMER SERVICE – IMMEDIATE HIRE We prefer entry-level candidates that we can teach, train and develop with our training program... ...Customer Service Key Responsibilities: · Act as representative on behalf of our clie…
Job Description Customer Service Benefits Representative Location Florida â Remote Employment Type Full-Time Career Opportunity | Flexible Schedule About the Opportunity The Weatherspoon Agency is hiring customer-servi…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
Join Our Team as a Customer Service Representative at Arlington Toyota! Location: Greater Jacksonville, Florida About Us: Arlington Toyota is one of Florida's largest automotive dealerships. With our new dealership and o…
02
What customer service representatives earn in Jacksonville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$55k |
Adjusted for the Jacksonville market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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