client confidentiality. Understands and follows theCode of Conduct and HIPPA guidelines. MinimumRequirements: · Excellent Customer Service Phone Skills · Telemarketing, Sales or Call CenterExperience: 1 year a plus · Hig…
Customer Support · Orlando, FL
Customer Service Representative jobs in Orlando, FL
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
535
Open roles today
$15–$27/hr
Typical pay range
$42k
Median, full-time
4
Fresh in this list
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01
Open customer service representative roles
12 shown of 535 · sorted by freshness
accounts through consultative, value-based selling.Collaborate cross-functionally with internal teams including medical affairs, customer service, and marketing.Maintain accurate records of sales activity and customer in…
Job Title: Customer Service Representative Location: Orlando, FL Job Type: Full-Time Reports To: Customer Service Manager Job Summary We are looking for a friendly and detail-oriented Customer Service Representative (CSR…
$22.1 per hour
What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: ~2 years of customer service experience ~ Strong computer, typing and 10-key skills ~ Experience with Microsoft Office ~ Ava…
$2,500 per month
Customer Service Representative Qualified applicants may be eligible for a sign-on bonus of up to $2,500! Location: City Kia of Greater Orlando Job Type: Full-Time Work Location: In Person Join Our Growing Team! Are you…
$17 per hour
directing incoming phone calls and scheduling appointments. Greets customers as they enter the dealership. About Us: At Central Florida... ...calls in a courteous and professional manner * Scheduling Service appointments…
$54k - $59k
seeking a friendly and dependable Call Center Agent to assist customers, respond to inquiries, and provide professional support by phone... ..., identifying customer needs, and developing valuable customer service and sa…
expected! What You’ll Be Doing: As a Vacation Package Sales Representative, you’ll: ~Sell Dreams: Connect with guests over the phone... ...fun, enthusiastic individuals who have: ~A Background in Customer Service or Sale…
We are seeking motivated and customer- focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling request…
$19 per hour
Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and…
$15 per hour
Bonds and Insurance is a small business in Winter Park, FL. We are professional, agile, innovative and our goal is to We are a full service commercial insurance agency focused on the Auto Dealer Industry. We provide insu…
team as Lead Generators. No prior experience is required - training is provided. Responsibilities: • Reach out to potential customers • Gather basic information • Set appointments or pass leads to the sales team Requirem…
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What customer service representatives earn in Orlando
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$23 | $37k–$47k |
| Senior | $21–$27 | $44k–$57k |
Adjusted for the Orlando market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
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List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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