operations, content handling, and tailored logistics services that support businesses across multiple industries Job... ...Description: Contentizer is seeking a motivated and customer- focused Customer Service Representa…
Customer Service Representative jobs in Atlanta, GA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
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Open customer service representative roles
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lasting impression. About the Role We are seeking a motivated and customer- focused Call Center Agent to join our team in Atlanta, GA. In... ...and assist customers, clients, and guests with questions and service- relate…
and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change... ...a high-performing team of Sales Development Representatives (SDRs) to drive new business acquisition and cus…
Business:LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance Vertical, we provide customers with solutions and decision tools that combine public and industry-specific conte…
cheerleaders. Job Description Position Overview We are seeking a highly motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals who are passiona…
Job Summary: We are looking for a friendly, organized, and customer- focused Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, helping them plan, manage,…
Overview We are seeking a dedicated and motivated Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and supp…
Sales Planner is responsible for providing customer satisfaction for their assigned... ...Murata’s competitive advantage through service while minimizing operational risk.Miscellaneous... ...program. Job Title: Customer…
content handling, and tailored logistics services that support businesses across multiple... ..., and detail-oriented Call Center Representative to join our team in Atlanta GA. In this... ...serve as the primary point of…
Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and…
inbound and outbound calls to our patients. Provide outstanding service to our patients by answering questions, addressing concerns,... ...tasks • Ability to work independently • Previous experience in customer service •…
Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offerin…
What customer service representatives earn in Atlanta
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Atlanta market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
Where this role goes
Typical progression
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