to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
Customer Support · Atlanta, GA
Customer Service Representative jobs in Atlanta, GA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
821
Open roles today
$16–$28/hr
Typical pay range
$44k
Median, full-time
6
Fresh in this list
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01
Open customer service representative roles
12 shown of 821 · sorted by freshness
a friendly and dependable Call Center Representative to join our Atlanta team and assist with... ...schedules, and event details * Handle basic customer inquiries and route calls to the... ...systems after each call * As…
Mr. Electric is hiring a Customer Service Representative / Dispatcher! At Mr. Electric, our office team plays a key role in creating a positive experience for every customer. We are looking for a committed, hard-working,…
$47k - $51k
Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the... ...Job Summary We are seeking a professional and customer- focused Call Center Ag…
$16 - $27 per hour
content handling, and tailored logistics services that support businesses across multiple... ..., and detail-oriented Call Center Representative to join our team in Atlanta GA. In this... ...serve as the primary point of…
Employment Function Henri’s Bakery & Deli is searching for a Customer Service Lead who will focus on: Delighting every customer that contacts Henri’s Bakery & Deli Helping new and existing customers through the order pro…
$19 per hour
Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and…
inbound and outbound calls to our patients. Provide outstanding service to our patients by answering questions, addressing concerns,... ...tasks • Ability to work independently • Previous experience in customer service •…
calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic... ...goals. Accurately document calls and update CRM records with customer interacti…
Job Description Customer Service Benefits Representative Location Georgia â Remote Employment Type Full-Time Career Opportunity | Flexible Schedule About the Opportunity The Weatherspoon Agency is hiring customer-servi…
Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offerin…
Job description Great customer service professionals don’t leave jobs because they dislike helping people. They leave because of chaos, poor leadership, constant stress, and feeling unappreciated. If you’re looking for a…
02
What customer service representatives earn in Atlanta
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Atlanta market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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