Customer Support · Atlanta, GA

Customer Service Representative jobs in Atlanta, GA

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

829
Open roles today
$16–$28/hr
Typical pay range
$44k
Median, full-time
7
Fresh in this list

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01

Open customer service representative roles

12 shown of 829 · sorted by freshness

Customer Service Representative

Contentizer · Atlanta, GA · Full-time
$16 - $28 per hour

operations, content handling, and tailored logistics services that support businesses across multiple industries Job... ...Description: Contentizer is seeking a motivated and customer- focused Customer Service Representa…

Posted 2d ago
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Call Center Agent

Strive Global Events · Atlanta, GA · Full-time
$16 - $28 per hour

lasting impression. About the Role We are seeking a motivated and customer- focused Call Center Agent to join our team in Atlanta, GA. In... ...and assist customers, clients, and guests with questions and service- relate…

Posted 2d ago
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Manager, SDR

OpenGov · Atlanta, GA
$110k - $125k

and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change... ...a high-performing team of Sales Development Representatives (SDRs) to drive new business acquisition and cus…

Posted 3d ago
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Telematics Sales Executive

LexisNexis Risk Solutions Group · Atlanta, GA
$119.3k - $221.5k

Business:LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance Vertical, we provide customers with solutions and decision tools that combine public and industry-specific conte…

Posted 4d ago
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Entry Lervel Customer Service Representative

Nexxaworks · Atlanta, GA · Full-time

cheerleaders. Job Description Position Overview We are seeking a highly motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals who are passiona…

Posted 1w ago
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Customer Service Representative

Sight Sea Travel Company · Atlanta, GA

Job Summary: We are looking for a friendly, organized, and customer- focused Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, helping them plan, manage,…

Posted 1w ago
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Call Center Representative

Nexxaworks · Atlanta, GA · Full-time

Overview We are seeking a dedicated and motivated Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and supp…

Posted 1w ago
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Customer Service Representative

Murata Electronics North America · Atlanta, GA · Full-time

Sales Planner is responsible for providing customer satisfaction for their assigned... ...Murata’s competitive advantage through service while minimizing operational risk.Miscellaneous... ...program. Job Title: Customer…

Posted 1w ago
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Call Center Representative

Contentizer · Atlanta, GA · Full-time
$16 - $27 per hour

content handling, and tailored logistics services that support businesses across multiple... ..., and detail-oriented Call Center Representative to join our team in Atlanta GA. In this... ...serve as the primary point of…

Posted 1w ago
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Customer Service Representative

Contractor In Charge · Atlanta, GA · Full-time
$19 per hour

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and…

Posted 1mo ago
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Bilingual MRI Call Center Agent

Ortho Sport and Spine Physicians · Atlanta, GA · Full-time

inbound and outbound calls to our patients. Provide outstanding service to our patients by answering questions, addressing concerns,... ...tasks • Ability to work independently • Previous experience in customer service •…

Posted 2mo ago
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02

What customer service representatives earn in Atlanta

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $16–$20 $33k–$41k
Mid level $19–$24 $39k–$49k
Senior $22–$28 $46k–$59k

Adjusted for the Atlanta market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
Ten quiet minutes a day

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