is seeking a proactive Outside Sales Representative to join our team in the Knoxville ,... ...TFC in your market territory — visiting customer job sites and offices to identify needs... ...Triangle Fastener Corporation’s…
Customer Support · Nashville, TN
Customer Service Representative jobs in Nashville, TN
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
389
Open roles today
$15–$28/hr
Typical pay range
$43k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
12 shown of 389 · sorted by freshness
$18 - $24 per hour
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept... ...them about the company's new pro…
Company:CompassusPosition SummaryThe Technology Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy,…
DescriptionInfopro Digital Services Limited is seeking a Senior Sales Executive for its Chartis division, which focused on risk technology... ...and executing strategic initiatives that drive growth and customer engageme…
Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free... ...their travel needs, preferences, and budgets, and then design customized itineraries…
organization providing structured planning and coordination services to a broad client base. Our team is committed to... ...and professional communication. Position Summary: The Customer Service Representative is respons…
$12 - $15 per hour
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
$18 - $20 per hour
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established... ...another job, then come join our team as a Customer Service Representative (CSR…
$17 per hour
JOIN OLD TOWN TROLLEY TOURS OF NASHVILLE! This is a GREAT opportunity to SHINE the spotlight on your CUSTOMER SERVICE skills!!! Customer Service Representative The Customer Service Representative is the face of Old Town…
Job Title: Customer service Representative Location: Nashville TN(Hybrid) Duration: 12 Months Rate: $23/hr. on 1099 Key Responsibilities: • Determine individual and family eligibility for our Client's care programs. • As…
$15 per hour
you love having fun, meaningful conversations while getting your steps in? We are looking for people just like you! Our Customer Service Representatives help customers in our retail locations throughout the great state o…
$15 per hour
First impressions are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time... ...potential customers ~Answer questions about our products and services, take payment…
02
What customer service representatives earn in Nashville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$28 | $45k–$58k |
National ranges — pay in Nashville typically tracks these.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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