to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
Customer Support · Nashville, TN
Customer Service Representative jobs in Nashville, TN
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
614
Open roles today
$15–$28/hr
Typical pay range
$43k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
12 shown of 614 · sorted by freshness
$47k - $51k
Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable…
Position Overview We are seeking a Call Center Representative to manage inbound and outbound customer communications, coordinate appointments, and support customers throughout the service process. Key Responsibilities *…
$15 per hour
First impressions are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time... ...potential customers ~Answer questions about our products and services, take payment…
$15 per hour
you love having fun, meaningful conversations while getting your steps in? We are looking for people just like you! Our Customer Service Representatives help customers in our retail locations throughout the great state o…
$18 - $24 per hour
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept... ...them about the company's new pro…
Job Description Customer Service Benefits Representative Location Tennessee â Remote Employment Type Full-Time Career Opportunity | Flexible Schedule About the Opportunity The Weatherspoon Agency is hiring customer-ser…
$17 per hour
JOIN OLD TOWN TROLLEY TOURS OF NASHVILLE! This is a GREAT opportunity to SHINE the spotlight on your CUSTOMER SERVICE skills!!! Customer Service Representative The Customer Service Representative is the face of Old Town…
$47k - $52k
needs. Our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence... ...Summary We are seeking a motivated Call Center Representative to provide exceptional customer serv…
$18 - $20 per hour
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established... ...another job, then come join our team as a Customer Service Representative (CSR…
$17 - $20 per hour
, accurate leak detection. We back our services with over 40 years of experience and comprehensively... ...the tools to tackle the projects our customers present to us. Position: We are looking for a self-starter custome…
Organizing Education and Experience ~ Office assistant and customer service experience is a plus, but not required Due to the... ...hardship on Western. Please inform the company's personnel representative if you need as…
02
What customer service representatives earn in Nashville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$48k |
| Senior | $22–$28 | $45k–$58k |
National ranges — pay in Nashville typically tracks these.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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