$18 - $28 per hour
coordination, and on-site guest support services for commercial properties, event venues... ...on safety, organization, and excellent customer service. Position Summary We are... ...and customer-focused Customer Service…
Customer Support · Cincinnati, OH
Customer Service Representative jobs in Cincinnati, OH
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
383
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
6
Fresh in this list
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01
Open customer service representative roles
11 shown of 383 · sorted by freshness
$13 - $15 per hour
car washes ~ Fun, team-oriented environment Job Duties- What You’ll Do (Fast-Paced & Active Role) Deliver excellent customer service Help customers choose wash packages & sell memberships Safely guide vehicles into the w…
Job DescriptionThis position is responsible for the issuance, administrative functions, and customer service on cases, products, and plans for the enterprise. The incumbent must interpret and fulfill all requirements nec…
$122k - $240.5k
environment.Knowledge of enterprise software solutions, consulting services, and the broader Databricks marketplace.The TeamThe Sales... ...market model.Established relationships with Databricks sales representatives, cl…
Job Description : We are seeking a dedicated and customer- oriented Call Center Representative to join our dynamic team. In this role, you will be... ...play a critical role in delivering exceptional customer service, ad…
Description Position Overview We are seeking a dedicated and customer- focused Call Center Agent to join our dynamic team. In this... ...primary point of contact for customers, providing exceptional service and resolving…
Position Title: Sales Account Representative Reports To: Director of Sales and Marketing... ...and growing relationships with select customers, developing new business, and supporting... ...commodities, technical data, t…
$16 - $27 per hour
packing techniques, and best-in-class customer support to ensure that every relocation... ...reliable, and customer-focused Call Center Representative to support our operations in Cincinnati... ...you will assist custome…
Sales Representative / Account Executive | Uncapped Commission + Paid Training | Cincinnati, OH - Full Time Join Gateway Logistics, Inc., an expanding Logistics Firm, 5X Cincinnati Best Places to Work Nominee , where you…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
Remote Customer Support Representative | Work From Home | Flexible Schedule | Weekly Pay Company: AO | Globe Life Location: 100% Remote (... ...scheduled virtual appointments, provide exceptional customer service, answer…
02
What customer service representatives earn in Cincinnati
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $20–$26 | $42k–$54k |
Adjusted for the Cincinnati market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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