Level) If you are looking to work as a Pharmaceutical Sales Representative and promote innovative as well as clinically proven... ...strategy * Build and maintain strong relationships with key customers across multiple s…
Customer Support · Memphis, TN
Customer Service Representative jobs in Memphis, TN
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
249
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
9 shown of 249 · sorted by freshness
$55k - $58k
High Tech Market | Team Support As a Business Development Representative specializing in CNC Machine Solutions, you will play a key role... ...of Ellison’s solutions, manufacturing processes, and customer applications. W…
firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a va…
$24.65 per hour
and collaborate with FedEx Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions... ...customer SOP. Maintain general knowledge of FedEx products and services Performs…
person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Customer Service Representative to join our in-house call center! In this role, you'll be handli…
$18.5 per hour
Sutherland is on the lookout for team-oriented and results-driven people to join us as BILINGUAL (EN/SP) Customer Service Specialist . These forward-thinkers will be responsible for efficiently managing client accounts b…
pizza company; we're a family that values creating positive experiences for both our customers and our team members. Job Description As a Customer Service Representative at Domino’s Pizza, you will be the first point of…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
$168.37k - $220.99k
team based in Nashville, TN. Role Overview The Cell Therapy Account Specialist is responsible for representing Legend's products and services to a defined customer base, generating and growing sales and consistently achi…
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What customer service representatives earn in Memphis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$25 | $40k–$51k |
Adjusted for the Memphis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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