$272k - $374k
Our MissionAt Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and…
Customer Support · Memphis, TN
Call Center Agent jobs in Memphis, TN
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
95
Open roles today
$12–$23/hr
Typical pay range
$36k
Median, full-time
2
Fresh in this list
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01
Open call center agent roles
10 shown of 95 · sorted by freshness
We are helping a rapidly growing client find an Accounting Manager to oversee core accounting activities and help maintain accurate, reliable financial reporting for the business in Memphis, Tennessee. This role will wor…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
$60k - $75k
Build Relationships. Grow a Territory. Create Your Success. The Cary Company is seeking an energetic and driven Territory Sales Representative to grow our business across Tennessee. This is an opportunity to inherit exis…
Job Purpose: Our Sales Representative will be responsible for developing and executing the sales strategy for selling Veritiv products and services within a designated geography or industry. Duties include new business d…
DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to…
$70k - $90k
Hiring Now: Signage Sales Rep Are you a results-driven sales professional with experience in the Architectural or Commercial Signage industry? We're partnering with a leading signage company looking to bring on a Signage…
$70k - $100k
where you can build, grow, and maximize your potential without red tape, this is the one. They are looking for an LTL focused Freight Agent/ Sales Executive. What We Offer * Competitive base salary + commissions * Access…
Outside Sales Representative - Waste & Recycling Services Employment Type: Full-Time Compensation: Base $60,000-$70,000 + Uncapped Commission (Realistic First-Year Earnings $100,000+) Additional Perks: Car & phone allowa…
02
What call center agents earn in Memphis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $12–$16 | $26k–$33k |
| Mid level | $15–$19 | $32k–$40k |
| Senior | $18–$23 | $37k–$48k |
Adjusted for the Memphis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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