them to provide personalized financing choices to their customers. Here at ChargeAfter, we are building the next unicorn... ...the Fintech industry and are looking for a talented and success- driven Customer Success Mana…
Customer Support · Atlanta, GA
Customer Success Manager jobs in Atlanta, GA
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
977
Open roles today
$27–$62/hr
Typical pay range
$84k
Median, full-time
5
Fresh in this list
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01
Open customer success manager roles
12 shown of 977 · sorted by freshness
time. SAP is not offering current or future visa sponsorship for this role at this time. Who You’ll Become The Customer Success Manager (CSM) works directly with customers to guide them through their business journey wit…
$155.25k - $359.38k
driving new business opportunities and expansion initiatives Manage a $5M+ portfolio, with accountability for revenue growth,... ...within the professional services industry ~15+ years of proven success in account or cli…
impact. Our platform gives distributors and their operator customers (restaurants, hotels, caterers, healthcare, schools, etc.) a... ...revenue, efficiency, and customer experience. As a Customer Success Manager , you ar…
$155.25k - $359.38k
driving new business opportunities and expansion initiatives Manage a $5M+ portfolio, with accountability for revenue growth,... ...within the professional services industry ~15+ years of proven success in account or cli…
$85k - $110k
international footprint, we are seeking visionary talent to help our customers build Adaptive Enterprises . Join us in solving complex,... ...not offer sponsorship Job Description Customer Success Manager role at QAD is…
$80k - $150k
Customer Success $80k – $150k • 0.0% – 0.4% We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after…
$140k - $155k
mankind and potentially save the economy billions - not bad right? What will you do in the role? We are hiring a Senior Customer Success Manager to lead relationships with enterprise customers across the US and help them…
$70k - $95k
Description Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year + Bonus Hybrid in Atlanta | Full-time HR Tech | SaaS | Customer Success About the Role Join our fast-growing HR…
$80k - $90k
move toward continuous delivery of value to their customers and employees. Today, AutoRABIT’s suite of release management tools is the most comprehensive and secure on... ...: AutoRABIT is seeking an Associate Customer S…
$122.3k - $168.3k
to create immersive, video experiences that invite everyone to engage and interact. As we grow, we are seeking a Strategic Customer Success Manager to be the bridge between our technology and our customers, ensuring they…
Job Title: Customer Account Specialist Job Overview: Contemporary Staffing Solutions is seeking... ...in Atlanta, GA and offers the chance to manage customer relationships while partnering... ..., retention, and overall…
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What customer success managers earn in Atlanta
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $27–$35 | $56k–$73k |
| Mid level | $34–$47 | $71k–$97k |
| Senior | $44–$62 | $92k–$128k |
Adjusted for the Atlanta market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
05
VP of Customer Success
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