$25 per hour
Position Overview We are seeking a customer- focused and detail-oriented Healthcare Call Center Representative to join our team in a hybrid work environment. In this... ...partners, delivering exceptional customer servic…
Customer Support · Minneapolis, MN
Customer Service Representative jobs in Minneapolis, MN
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
976
Open roles today
$16–$28/hr
Typical pay range
$44k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
12 shown of 976 · sorted by freshness
$16 per hour
Description Premier Disability Services, a division of Internet Brands. We are seeking qualified Call Center Representatives to join our high-volume call center team based in... ...accurate information for incoming custo…
$25 per hour
Customer Service Representative (Healthcare) Location: Remote (Minnesota Residents Only) Job Type: Contract-to-Hire Duration: 3 Months Contract to Hire Pay Rate: $25.00/hour About the Role We are seeking Customer Service…
$25 per hour
Description This group is being referred to as the ‘ Service Area Reduction’ class. We expect big changes in the area we offer plans... ...trained on additional skills later. Skills Call center, Customer service, health…
$25 - $30 per hour
~ Paid time off ~ Vision insurance Position: AMFAM Customer Service Office Manager Location: Blaine, MN Are you a positive... ...Insurance is seeking a dynamic Licensed Customer Service Representative Office Manager with…
$18 - $20 per hour
Remodeling is looking for outgoing, motivated individuals to represent our company at local events, fairs, and home shows. This is a... ...professional manner Generate interest in our home remodeling services Collect con…
$162k - $220.8k
, Key Account Managers to efficiently and effectively address customer needs. When & where: Field role Location: Minneapolis... ...therapeutic area and the current Oncology marketplace. You represent your peers as a lead…
Technical Customer Service Representative -Medallion Labs Schedule: Monday - Friday (37.50 Hours per week, Customer service coverage window 8a - 4:30pm) Hybrid schedule available once training is complete: Month 1: 5 day…
$18 - $20 per hour
Title : Customer Service Representative Location : Minneapolis, MN Job Type : Contract-to-Hire Compensation : $18.00 - $20.00/hr Industry: Legal Services --- About the Role Our client, a professional services organizatio…
$25 per hour
Title : Technical Customer Service Representative Location : Golden Valley, MN Job Type : Contract (6 Months) Compensation : $25/hr Industry: Food & Beverage Manufacturing Schedule: Monday – Friday (37.50 Hours per week,…
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently... ...results for all of our products as well as services. All of our Pharmaceutical Sales Rep... ...but not be limited to: This…
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providin…
02
What customer service representatives earn in Minneapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Minneapolis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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