$133.7k - $155.16k
comprehensive healthcare solutions. Cardinal Health supports our customers with leading laboratory distribution solutions that provide... ...selling high-quality Cardinal Health Brand Laboratory Products and Services tai…
Customer Support · Minneapolis, MN
Customer Service Representative jobs in Minneapolis, MN
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
598
Open roles today
$16–$28/hr
Typical pay range
$44k
Median, full-time
9
Fresh in this list
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01
Open customer service representative roles
12 shown of 598 · sorted by freshness
$21 per hour
About the Opportunity We are seeking dependable and customer- focused individuals to join a growing healthcare insurance team. In this... ...eligibility, and claims while delivering exceptional customer service in a fast…
$28.99 - $35.43 per hour
a journey to do our best. Helping the customers and businesses we serve to make better... ...From transaction processing to customer service, to driving innovation and launching new... ...thrive. As a Commercial Banking…
while our commitment to our associates, customers, and culture remains unchanged.Our... ...driving equipment, technical and Benco services sales by partnering with regional teammates... ...personal efforts and referrals…
$112.88k - $179.48k
Escalates unresolved global billing or reporting issues to senior management to support timely resolution.Tracks team metrics, analyzes service- level trends, and implements solutions to maintain exceptional client servi…
Specialist Products Industry - Consumer Goods, Retail, Travel | Industrials, Automotive, Life SciencesAccenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building…
is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital ag…
lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing... ...support in the areas of surgical coverage, troubleshooting and in- service ed…
DescriptionAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas t…
$162k - $220.8k
, Key Account Managers to efficiently and effectively address customer needs. When & where: Field role Location: Minneapolis... ...therapeutic area and the current Oncology marketplace. You represent your peers as a lead…
$18 - $20 per hour
Remodeling is looking for outgoing, motivated individuals to represent our company at local events, fairs, and home shows. This is a... ...professional manner Generate interest in our home remodeling services Collect con…
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providin…
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What customer service representatives earn in Minneapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Minneapolis market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
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Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
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List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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