Customer Support · Milwaukee, WI

Customer Service Representative jobs in Milwaukee, WI

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

311
Open roles today
$14–$26/hr
Typical pay range
$41k
Median, full-time
4
Fresh in this list

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01

Open customer service representative roles

12 shown of 311 · sorted by freshness

Call Center Agent

Pawfect Shine · Milwaukee, WI · Full-time
$18 - $26 per hour

Pawfect Shine is looking for a friendly and dependable Call Center Agent to assist customers with grooming appointments and general service questions. This entry-level position is ideal for someone who enjoys helping cus…

Posted yesterday
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Call Center Representative - Immediate Start

MAD Live Solutions · Milwaukee, WI · Full-time
$17 - $26 per hour

partners with clients to deliver outstanding customer experiences through effective communication and support services. We are expanding our Milwaukee team and looking... ...We are hiring an Entry-Level Call Center Repre…

Posted 2d ago
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Commercial Banking Client Representative

Union Bank of California · Brookfield, WI
$28.99 - $35.43 per hour

a journey to do our best. Helping the customers and businesses we serve to make better... ...From transaction processing to customer service, to driving innovation and launching new... ...thrive. As a Commercial Banking…

Posted 3d ago
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Customer Service Representative (Insider)

Toppers Pizza - West Milwaukee · West Milwaukee, WI · Full-time, Part-time
$11 - $13 per hour

schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you! Customer Service Representative (Insider) As a Toppers Insider, you have the opportunity to work in…

Posted 6d ago
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Call Center Representative

Park Core Group · Milwaukee, WI · Full-time
$17 - $27 per hour

Group delivers parking management, valet services, and vehicle coordination for a variety of properties and events. Our customer service teams help support drivers, guests... ...and customer-focused Inbound Call Center R…

Posted 1w ago
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Alterations Customer Service Representative

David's Bridal · Brookfield, WI

At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…

Posted 1w ago
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Sales Development Representative

Milwaukee, WI · Full-time
$23 per hour

Title: Sales Development Representative (SDR) Location: Fully Remote; Option to be in-office... ...roofing installation and replacement services to targets ~Effectively communicate our... ...maintaining a commitment to e…

Posted 2w ago
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Customer Service Field Representative

Amtraco · Milwaukee, WI · Full-time
$25k

Summary Are you passionate about delivering excellent service and building lasting customer relationships? EPSI is looking for a motivated person... ...resolve inquiries, and provide ongoing support while representing ou…

Posted 1mo ago
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02

What customer service representatives earn in Milwaukee

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $14–$18 $30k–$38k
Mid level $17–$22 $36k–$46k
Senior $21–$26 $43k–$55k

Adjusted for the Milwaukee market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
Ten quiet minutes a day

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