Pawfect Shine is looking for a friendly and dependable Call Center Agent to assist customers with grooming appointments and general service questions. This entry-level position is ideal for someone who enjoys helping cus…
Customer Service Representative jobs in Milwaukee, WI
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
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Open customer service representative roles
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partners with clients to deliver outstanding customer experiences through effective communication and support services. We are expanding our Milwaukee team and looking... ...We are hiring an Entry-Level Call Center Repre…
a journey to do our best. Helping the customers and businesses we serve to make better... ...From transaction processing to customer service, to driving innovation and launching new... ...thrive. As a Commercial Banking…
schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you! Customer Service Representative (Insider) As a Toppers Insider, you have the opportunity to work in…
Group delivers parking management, valet services, and vehicle coordination for a variety of properties and events. Our customer service teams help support drivers, guests... ...and customer-focused Inbound Call Center R…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
Seasonal Part-Time Customer Service Representative – Call Center - Early Shifts and WEEKEND SHIFTS Available! Winter Services, LLC. is looking to fill a seasonal, part-time customer service representative position to wor…
Seasonal Full-Time Customer Service Representative – Call Center Early, daytime, evening, and weekend shifts available! Winter Services, LLC is seeking dependable and flexible Seasonal Full-Time Customer Service Represen…
Title: Sales Development Representative (SDR) Location: Fully Remote; Option to be in-office... ...roofing installation and replacement services to targets ~Effectively communicate our... ...maintaining a commitment to e…
Summary Are you passionate about delivering excellent service and building lasting customer relationships? EPSI is looking for a motivated person... ...resolve inquiries, and provide ongoing support while representing ou…
Remote Customer Service Representative | Work From Home | Weekly Pay | No Experience Required Company: AO | Globe Life Location: 100% Remote (United States) Start Your Work-From-Home Career with AO Are you looking for a…
Senior Commercial Lines Customer Service Representative In-Office- Elm Grove, Wisconsin My client is seeking a highly organized, process-driven Commercial Lines CSR to support and help manage a mid-market book of busines…
What customer service representatives earn in Milwaukee
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$46k |
| Senior | $21–$26 | $43k–$55k |
Adjusted for the Milwaukee market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
Where this role goes
Typical progression
Applying for customer service representative jobs in Milwaukee?
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