your community, but around the world. A Military Planning Project Manager is expected to manage multiple facilities planning projects... ...surveys, asset evaluations (AEs), planning charrette reports (PCRs), customer co…
Customer Support · Minneapolis, MN
Customer Success Manager jobs in Minneapolis, MN
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
718
Open roles today
$27–$62/hr
Typical pay range
$84k
Median, full-time
12
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open customer success manager roles
12 shown of 718 · sorted by freshness
$65k - $80k
inspection, calibration, and filtration products to over 4,000 customers nationwide. SSA is revolutionizing the way scientists... ...fastest-growing private companies. The Opportunity: Customer Success Manager We're look…
Job DescriptionThe primary responsibility of the Associate Customer Sales Manager (ACSM) is to provide business insights and recommendations through data analysis to customer business teams and internal planners. The ACS…
$163k - $322k
Sciences CRM Global Delivery Lead Our Deloitte Customer team empowers organizations to build... ...activities including service, customer success and professional services is growing in... ...CRM Global Delivery Lead Sen…
$80k - $150k
Customer Success $80k – $150k • 0.0% – 0.4% We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after…
$115.44k - $142.6k
Job Title:Client Relationship Manager ILocation:Remote PennsylvaniaWhat you'll do:As a Client Relationship Manager I you'll be responsible... ...your business knowledge, learning the ins and outs of how successful compan…
$170k - $210k
account, delivering integrated facilities management (IFM) solutions. This executive leader... ...IFM team. Develop bench strength and succession planning across IFM operations to ensure... ...exceptional integrity. Obse…
$105.4k - $124k
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions... ...at—all from Day One.Job DescriptionThe Data Strategy Project Manager is…
of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water... ...and projects, assistance in implementing measures to drive successful project…
community, but around the world. HDR is looking for a project manager whose experience focuses on client development and delivery of... ...projects. The ideal candidate should have a proven background in successfully del…
help make great things possible not only in your community, but around the world. HDR is looking for a Senior Environmental Project Manager - FERC Pipeline Lead for our Environmental and Regulatory Team (locations vary).…
$75k - $80k
Note: This is a fully remote opportunity with 20% travel required. Join ProCareHR/Go Icon as a Customer Success Manager! Go Icon powers resident and family engagement for senior living communities through communications,…
02
What customer success managers earn in Minneapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $27–$35 | $56k–$73k |
| Mid level | $34–$47 | $71k–$97k |
| Senior | $44–$62 | $92k–$128k |
Adjusted for the Minneapolis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
02
Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
03
Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
04
Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
05
Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
06
Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
03
Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
Ten quiet minutes a day
Applying for customer success manager jobs in Minneapolis?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.