bilingual mental health counseling, case management and more. Job Summary Catholic... ...committee satisfaction and event logistics are successful. Manage and lead Donor Engagement... ...relationship building skills and…
Customer Support · St. Louis, MO
Customer Success Manager jobs in St. Louis, MO
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
1,145
Open roles today
$25–$55/hr
Typical pay range
$76k
Median, full-time
4
Fresh in this list
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01
Open customer success manager roles
12 shown of 1,145 · sorted by freshness
JOB DESCRIPTION The Market Development Manager (MDM) is highly skilled on their knowledge of Abstrakt, the product and process. They are expertly trained in setting appointments with qualified prospects through an omni-c…
benefits. Responsibilities: ~ Lead global shared services accounting operations and oversee key financial close activities ~ Manage and develop a high-performing accounting team while driving operational excellence ~ Par…
$100k - $150k
advance our presence within the market area. Interface directly with clients and project stakeholders to reinforce the CMT brand. Manage and mentor a talented team of professionals, including providing technical directio…
$50k - $55k
Need an Exceptional Executor. Business Operations & Member Success Manager The Annex Workspace & The Gellman Team | Full-Time, 40 hrs... ..., Executive Admin, Hospitality, Property Management, Customer Service, Leasing,…
$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
$109.9k - $125.4k
Overview Dealer Success Manager Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer- Centric Partner to our auto dealers, anchoring your efforts firmly within the…
to turn your networking, consultative sales, and relationship management skills into strengths? If so, Better Business Bureau (BBB) may... ...and responsibilities as needed. Here is what will make you successful: Ability…
potential, one data point and one heartwarming success story at a time. Powered by Athletes... ...and the marketing systems that drive customer acquisition, conversion, and lifecycle execution... ...toward learning, not…
attention to our members’ physical, emotional, and mental health. Our customized prevention and therapeutic programs integrate a highly... ...regain, and sustain health. Position Summary: Client Service Manager | Operati…
makers to the value of Socket Fiber’s business services. Assess customer needs and deliver tailored solutions using Socket’s full suite... ...goals and key performance benchmarks. Stay organized by managing your pipeline…
$70k - $80k
provide transportation excellence with every customer and carrier interaction. They're a... ...maintain strong relationships with Customers managing the full sales cycle from prospect to... ...Manage accounts and set the…
02
What customer success managers earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$32 | $51k–$66k |
| Mid level | $31–$42 | $64k–$87k |
| Senior | $40–$55 | $83k–$115k |
Adjusted for the St. Louis market from national ranges.
03
What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
02
Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
04
Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
05
Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
03
Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
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