$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
Customer Support · St. Louis, MO
Customer Success Manager jobs in St. Louis, MO
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
628
Open roles today
$25–$55/hr
Typical pay range
$76k
Median, full-time
6
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01
Open customer success manager roles
12 shown of 628 · sorted by freshness
$190k - $230k
Serve as the primary local market expert, continuously assessing customer preferences and patient needs, treatment dynamics, access... ...with Sabril® In the future, potential to be responsible for management of, and col…
$24 - $27.5 per hour
and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed…
membersCorporate office cafeteria accessEmployee Resource Group (ERG) opportunitiesPhilanthropy opportunitiesPOSITION SUMMARYThe Project Business Manager (PBM) supervises and coordinates activities and daily operations a…
every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.The Child Life Manager serves a critical leadership role overseeing Child Life Services, Creative Ar…
business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling... ..., data and video services for existing customers in the Mid-market and Enterprise segments... ...Support and Marketing teams…
$85k - $95k
The Account Success Manager is a field-based extension of the Territory Management and Referral Coordination teams, supporting healthcare... .... Partner with Referral Coordinators, Territory Managers, Customer Service,…
$125k - $185k
Retina Sales Account Manager (Kansas City) Work location: Field Based Territory: Kansas... ...This team will play a critical role in successfully bringing this product to market and... ...This role manages territory plan…
increase brand awareness, trial and repeat. ~ Manage all aspects of marketing planning, budgeting, metrics... ...the entire marketing ecosystem. ~Provide customer thought leadership (via a consumer lense) and develop suc…
Strategic Account Manager - Engineering Posted on 05/14/2026 Location Green Bay, Wisconsin / Minneapolis, Minnesota / Atlanta, Georgia... ...firm headquartered in Wisconsin, with over 85 years of success. Our 750 members…
$70k - $80k
provide transportation excellence with every customer and carrier interaction. They're a... ...maintain strong relationships with Customers managing the full sales cycle from prospect to... ...Manage accounts and set the…
with a leading mechanical contractor is seeking an HVAC Sales Manager . This is an exceptional opportunity to work with a very well... ...commercial HVAC work. Sales Engineer Requirements: * Build strong customer relatio…
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What customer success managers earn in St. Louis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$32 | $51k–$66k |
| Mid level | $31–$42 | $64k–$87k |
| Senior | $40–$55 | $83k–$115k |
Adjusted for the St. Louis market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
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Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
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