This position is located in Oklahoma City, Oklahoma and may be eligible to house statewide in Oklahoma. Programs Field Representative H11A DDS Annual Salary $55,874.34 + Full State Employee Benefits Travel is occasional.…
Customer Support · Oklahoma City, OK
Call Center Agent jobs in Oklahoma City, OK
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
146
Open roles today
$13–$23/hr
Typical pay range
$36k
Median, full-time
2
Fresh in this list
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01
Open call center agent roles
12 shown of 146 · sorted by freshness
$47k - $51k
professionalism meets passion. Job Description Job Summary We are seeking a professional and customer-focused Call Center Representative to provide exceptional service and support customer satisfaction. This role is idea…
$16.4 per hour
We are hiring immediately for a full time DISPATCHER position. Location : OU Medical Center - 1200 Everett Drive, Oklahoma City, OK 73104. Note: online applications accepted only . Schedule : Full time schedule. Hours an…
$8,000 per month
Freight Dispatchers Wanted (Experienced & Entry-Level) – Work From Home & Earn $8,000 to $15,000+ Per Month Truck Driver Nation is hiring motivated individuals ready to build a high-paying career from the comfort of home…
$1,800 - $3,200 per week
verbal and written Willingness to learn the freight dispatching process and industry practices Ability to handle multiple phone calls and client interactions professionally Basic proficiency with Google Sheets or Excel p…
$1,200 - $2,500 per week
ntry-Level Freight Dispatcher – $1,200–$2,500 Weekly We are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity. This is an independent contractor role supporting owner-operators…
$6,000 per month
Earn $6,000–$12,000+ Per Month | Freight Dispatchers Wanted (Experienced & Entry-Level) Truck Driver Nation is expanding and we are hiring both experienced and entry-level freight dispatchers who are ready to take charge…
$35.36k - $40.7k
members to assist in determining eligibility and assist members calling with questions regarding their qualifications. Hours are Mon-... ...English-Spanish) required. Outstanding customer service with call center backgro…
Requisition Number: 231722 Job Description Cintas is seeking a Route Service Sales Representative - UltraClean to manage and grow customer accounts. Key Responsibilities Include: Provide excellent customer service to a s…
Requisition Number: 230508 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include deve…
$16.82 per hour
activities, respond to telephone inquiries/requests and to assist agents with product and rating questions regarding the Surepower... ...general education degree (GED) required. Minimum of one year call center operator e…
including but not limited to managers and supervisors, company departments, insureds, third parties, witnesses, doctors, attorneys, agents, county offices and other insurance companies. • Mathematical Skills o Ability to…
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What call center agents earn in Oklahoma City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$16 | $27k–$34k |
| Mid level | $15–$19 | $32k–$40k |
| Senior | $18–$23 | $37k–$48k |
Adjusted for the Oklahoma City market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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