Description: At ACE Thermal Systems, we design, engineer, manufacture, and support high-performance environmental control systems (ECS) and components for extreme temperature and operating conditions and reliable everyda…
Customer Support · Oklahoma City, OK
Call Center Agent jobs in Oklahoma City, OK
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
102
Open roles today
$13–$23/hr
Typical pay range
$36k
Median, full-time
5
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01
Open call center agent roles
11 shown of 102 · sorted by freshness
$2,500 per month
required. Key Responsibilities: - Greet visitors and clients with a professional appearance and a smile - Answer incoming phone calls - Manage appointments and scheduling reservations - Promote and sell products and trea…
The Inside Telephone Sales Representative will solicit sales by calling businesses, which contributes to the healthy growth and... ...degree preferred. Experience: 1-5 years of experience in call center, customer service…
$141.55k - $214.4k
ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And…
$88.9k - $168.3k
require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at (***) ***-**** or send us an email at ****@*****.*** does not intend to hire…
results to clients using established protocols. Document reporting or call history in the patient file and maintain appropriate records.... ...of clinical laboratory or customer service experience in a call center enviro…
: Sal es Admin Updated: 12/1/2025 FLSA Classification : Non-Exempt Company Profile: Starting as a typewriter company in Chickasha, OK in 1934 to everything that has followed since, Standley Systems is committed to suppor…
$16 - $25 per hour
to help businesses deliver consistent, high-quality customer experiences. Join Ink Connect! Ink Connect are seeking a dedicated Call Center Representative to join our team. As a Call Center Representative, you will be th…
Requisition Number: 235322 Job Description Cintas is seeking a Route Service Sales Representative - UltraClean to manage and grow customer accounts. Key Responsibilities Include: Provide excellent customer service to a s…
Requisition Number: 235113 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include deve…
$500 - $1,500 per week
Full-time / Part-time Employment opportunity. ~$500-$1500+ weekly. Seeking fun, sports-minded, vacation loving people to work at Penn Square Mall. Be part of a growing team in the fast-paced vacation industry, as a sales…
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What call center agents earn in Oklahoma City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$16 | $27k–$34k |
| Mid level | $15–$19 | $32k–$40k |
| Senior | $18–$23 | $37k–$48k |
Adjusted for the Oklahoma City market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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