$125k - $135k
Health Information Technology field?We are excited to announce that currently we are looking for Health Information Technology Specialists to support an IQVIA pharmaceutical client partnershipThis individual will have th…
Customer Support · Oklahoma City, OK
Technical Support Specialist jobs in Oklahoma City, OK
Technical support specialists troubleshoot software, hardware, and account issues for customers, working tickets across tiers and documenting fixes for the knowledge base.
152
Open roles today
$17–$35/hr
Typical pay range
$51k
Median, full-time
5
Fresh in this list
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01
Open technical support specialist roles
12 shown of 152 · sorted by freshness
bonus plans, and a company-funded Employee Stock Ownership Plan (ESOP) while supporting your professional and personal growth. Your Opportunity + Impact The RCDD/Telecom Technical Specialist works closely with design tec…
are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities... ...of working as an IT Help Desk Technician or Help Desk Specialist or releva…
matters At Oakwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality,... ...communities we serve.How you’ll contribute Utilization Review Specialist facilitat…
Under general supervision, the Application Evaluation Specialist supports post‑well evaluation and transforms insights into recommendations... ..., serving as a strong feeder into more advanced technical roles within app…
in Oklahoma City, Oklahoma Information Systems Applications Specialist III B51C Annual Salary: Level Three: $100,000.00 + This... ...; or completion of a minimum of 156 hours of vocational or technical education courses…
family! Crushing & Screening Application Specialist Benefits * Above-Average... ...Specialist Position Purpose Responsible for supporting all crushing and screening equipment... ...conducting job site evaluations, provid…
Business Process Analyst (BPA) The Business Process Analyst (BPA) supports OSDH-s Transformation Management Office (TMO) in analyzing, documenting, and improving agency business processes. The BPA will apply business pro…
$90k - $100k
Role: Senior Technical Business Analyst (Tableau) Location: Oklahoma City or Tulsa – Onsite Position Salary Range: $90,000 – $100,... ...today to discuss this opportunity! Overview: Opportunity to support a mission-drive…
$100k - $200k
Job Title: Systems Analyst – Application Support Industry : Energy / Oil & Gas Location (city, state): Oklahoma City, OK... ...critical operational functions. This position will work closely with technical teams, busines…
$80k - $90k
Role: Technical Business Analyst Position Type: Direct Hire Location: Oklahoma City Pay Rate Range: $80,000 - $90,... ...analytical skills, and relationship-building capabilities while supporting business-critical progra…
Consulting is looking for a full-time Business Analyst (BA) with experience in technical projects. The position will be responsible for the analysis of a variety of technical services and support for management informati…
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What technical support specialists earn in Oklahoma City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$22 | $36k–$46k |
| Mid level | $21–$28 | $44k–$58k |
| Senior | $26–$35 | $55k–$73k |
Adjusted for the Oklahoma City market from national ranges.
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What employers ask for
The skills these listings keep naming
Systematic troubleshootingTicketing systems (Zendesk, Jira)Operating systems (Windows, macOS)Networking basicsLog reading and reproduction stepsKnowledge base writingExplaining tech to non-technical usersSLA and queue managementPatience under pressure
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you troubleshoot an issue you have never seen before.
Show method: reproduce, isolate variables, check logs and recent changes, search known issues, then escalate with clean documentation. Method beats memorized fixes.
How do you explain a technical problem to a frustrated non-technical customer?
Give an example of translating jargon into a plain analogy, confirming understanding, and focusing on what happens next rather than internals.
When do you escalate a ticket, and what do you include in the handoff?
Show judgment about time and scope limits, and list a good escalation package: steps to reproduce, environment, logs, and everything already ruled out.
Tell me about a recurring issue you got permanently fixed.
Demonstrate pattern recognition: spotting repeat tickets, gathering evidence for engineering, and the reduction in volume after the fix or KB article.
How do you prioritize when the queue is full and SLAs are at risk?
Mention severity and impact first, quick wins to clear volume, and flagging SLA risk to your lead early instead of silently drowning.
What is your experience with our stack, or the closest thing to it?
Map your real experience honestly to their environment, then show learning speed with an example of a technology you picked up quickly on the job.
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Resume tips that move the needle
For technical support specialists specifically — generic advice costs you here
01
Name your technical scope concretely: operating systems, SaaS products, networking, Active Directory, or SQL you have supported.
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Quantify performance: tickets resolved per week, first-contact resolution, CSAT, and SLA compliance.
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List certifications that pass filters, such as CompTIA A+ or Network+, ITIL Foundation, or vendor certs like Microsoft or Apple.
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Show tier progression and trust: tier 2 escalations handled, on-call rotations, or knowledge base articles authored.
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Mention the ticketing and remote-support tools you know, for example Zendesk, ServiceNow, Jira, and TeamViewer.
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Where this role goes
Typical progression
01
Help Desk Technician
02
Technical Support Specialist
03
Tier 2/3 Support Engineer
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Support Team Lead
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Support Engineering Manager
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