UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a…
Customer Support · Oklahoma City, OK
Customer Service Representative jobs in Oklahoma City, OK
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
399
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
6
Fresh in this list
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01
Open customer service representative roles
12 shown of 399 · sorted by freshness
$16.23 per hour
Remote Inbound Call Center Representative Make an Impact Without Leaving Home Looking for a remote job where your work matters... ...someone's day a little easier. Whether you're experienced in customer service or lookin…
Req ID: 486302 Welcome to Love's! We are looking for experienced Contact Center Representatives to provide exceptional customer service, Roadside Service dispatch, and initiate sales to a wide range of clients. Contact C…
$35.36k - $40.7k
will be responsible for assisting members applying for Medicaid services through the member portal. Their responsibilities will be to... ...policies and procedures What we're looking for Outstanding customer service with…
$47k - $51k
Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to... ...Job Summary We are seeking a professional and customer- focused Call Center Representative to provide exc…
has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.S. Our customer service representatives are the foundation of our success. They serve as our voice and ensure…
Essential Duties and Responsibilities: Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR),... ...requirements. Provide accurate information regarding programs and services to cons…
Sales Development Representative About This Role: BuzzTechMedia is a digital solutions company dedicated to helping businesses... ...the stage for successful partnerships with our digital services. Key Responsibilities :…
user groups Professionally answering a public phone line and fielding a variety of questions Providing exceptional customer service to patrons at all times Special projects including ticketing mail-outs and preparation o…
$16.82 per hour
build knowledge and skills; Shares expertise with others. 2. Customer Service - Manages difficult or emotional customer situations;... ...essential duty satisfactorily. The requirements listed below are representative of…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
Req ID: 486308 Welcome to Love's! We are seeking experienced Contact Center Representatives to deliver outstanding customer service, manage Roadside Service dispatch, and initiate sales across a diverse client base. Cont…
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What customer service representatives earn in Oklahoma City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$43k |
| Senior | $19–$25 | $40k–$52k |
Adjusted for the Oklahoma City market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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