the trusted source of mission critical products and services for Aerospace and Defense customers. We do this by exceeding customer expectations through... ...Position Summary: The Senior Account Representative is an impo…
Customer Support · Oklahoma City, OK
Customer Service Representative jobs in Oklahoma City, OK
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
217
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
4
Fresh in this list
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01
Open customer service representative roles
12 shown of 217 · sorted by freshness
$125k - $135k
responsibilities include developing and implementing comprehensive customer specific plans, as well as working in a collaborative manner... ...-DNPIQVIA is a leading global provider of clinical research services, commerc…
from home.* BASIC PURPOSE : The Inside Telephone Sales Representative will solicit sales by calling businesses, which contributes... .... Experience: 1-5 years of experience in call center, customer service, or telemarke…
Professional Development Assistance, personal time off, and observance of Federal Holidays. SUMMARY The Inbound Telephone Customer Service Representative supports activities for the Federal Aviation Administration (FAA)…
With Christmas around the corner, Teleflora is busier than ever! We are looking for our Customer Service Representative, Flowerbuyer position. Teleflora has been a part of The Wonderful Company family since 1979, and wit…
Monday-Friday 6am-3pm Main Duties: Responsible for contacting customers by phone, fax, and mail or as directed by Supervisor to report... ...knowledge and basic typing ability. Must have demonstrative customer service sk…
$16 - $25 per hour
Connect CO, we provide reliable and scalable customer support solutions designed to help... ...are seeking a dedicated Call Center Representative to join our team. As a Call Center Representative... ..., and providing ex…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
$53k - $59k
exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about... ...We are seeking a friendly and motivated Customer Service Representative to…
$53k - $59k
exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about... ...Job Summary We are seeking a motivated Customer Account Representative to s…
with a whole lot of hustle. Job Description Job Description : We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the frontline ambassador of ou…
has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.S. Our customer service representatives are the foundation of our success. They serve as our voice and ensure…
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What customer service representatives earn in Oklahoma City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$43k |
| Senior | $19–$25 | $40k–$52k |
Adjusted for the Oklahoma City market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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