$18 - $21 per hour
Description: Exciting Opportunity: Join Our Team as a Customer Service Representative! Are you a great communicator who enjoys helping people and solving problems? We’re looking for motivated, professional, friendly indi…
Customer Support · Austin, TX
Customer Service Representative jobs in Austin, TX
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
561
Open roles today
$16–$29/hr
Typical pay range
$45k
Median, full-time
4
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open customer service representative roles
12 shown of 561 · sorted by freshness
Job Title: Contact Center Representative Location: Austin, TX Work Arrangement: Onsite Skills Description ~ Six months high volume inbound contact center experience within the last 12 months. Would be nice to have skills…
primary interface between distributor/commercial contractor customer and ABB. Each day, you will achieve both qualitative and quantitative... ...5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative…
Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to crea…
0pm to meet contact center scheduling needs. We are looking for candidates who are committed to providing that exceptional customer service experience to our members at UHCU! In this position, you will be answering an av…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
$20 - $21 per hour
What are we looking for At Cosentino ( we are looking for a Customer Service Representative located in Austin, TX, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by nu…
$18 - $20 per hour
Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vi…
and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a... ...LinkedIn. Job Description Customer Experience Representatives…
$20 per hour
Requirements: ~Minimum of 6 months of recent experience in a high-volume call center environment ~Strong verbal communication and customer service skills ~Ability to multi-task and remain organized in a fast-paced settin…
Full Time Join Our Customer Service Talent Network Onsite Opportunities | Austin, TX Take the next step in your customer service career. Our staffing agency is inviting customer-focused professionals to join our Customer…
Network Onsite Opportunities | Austin, TX Take the next step in your contact center career. ChaseSource is inviting experienced customer service professionals to join our Contact Center Talent Network for onsite opportun…
02
What customer service representatives earn in Austin
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $34k–$42k |
| Mid level | $19–$24 | $40k–$50k |
| Senior | $23–$29 | $47k–$61k |
Adjusted for the Austin market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
Ten quiet minutes a day
Applying for customer service representative jobs in Austin?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.