About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure — pump jacks, gas lifts, plunger lifts, tanks, and wells — giv…
Customer Support · Austin, TX
Customer Success Manager jobs in Austin, TX
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
751
Open roles today
$28–$63/hr
Typical pay range
$87k
Median, full-time
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Open customer success manager roles
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bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management... ...Tolling Market Lead will be responsible for the growth and success of t…
$141.55k - $214.4k
SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ..., you possess unique professional skills in opportunity management…
$80k - $150k
Customer Success $80k – $150k • 0.0% – 0.4% We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after…
technologist mindset, with the ability to conceptualize and develop custom tools, automations, and AI integrations to elevate our... ...Serve as a Product Owner for PLS-CADD software. This includes the management of PLS-…
Texas, United StatesSales – Sales /RemoteOver 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely... ...in our organization. Whether blatant or hidden, barriers to success have no…
$92.4k - $160k
rapidly grow, we seek a Startup Account Manager to help drive the growth of high-potential... ...engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles... ...Key job responsibilitiesEnsu…
action, and an unwavering commitment to delivering for our customers. Our success starts with people. Our teams are the engine behind everything... ...across our brands, creating greater consistency in how we manage cust…
the industry increase their revenue and manage their growth. The ideal candidate enjoys... ...transforming those challenges into measurable customer value. Key Responsibilities... ...years of proven experience as a Custo…
week. About the team Our Sales and Success (GTM) team supports Canva Enterprise,... ...-impact visual content at scale. Our Customer Success group is dedicated to delivering... ...role As a Strategic Customer Success Man…
$130k - $160k
industries, modernize and secure how they develop, release, and manage change across Salesforce environments. Our platform helps... ...reliable software delivery practices. The Role As a Senior Customer Success Manager,…
Why join the talent pool This is not a role tied to a specific opening, but a way for us to connect with experienced Customer Success Managers who could be a strong fit for future opportunities at KNIME. Whether your str…
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What customer success managers earn in Austin
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $28–$37 | $58k–$76k |
| Mid level | $36–$48 | $74k–$100k |
| Senior | $45–$63 | $94k–$131k |
Adjusted for the Austin market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
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VP of Customer Success
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