About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure — pump jacks, gas lifts, plunger lifts, tanks, and wells — giv…
Customer Support · Oklahoma City, OK
Customer Success Manager jobs in Oklahoma City, OK
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
193
Open roles today
$24–$53/hr
Typical pay range
$73k
Median, full-time
12
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01
Open customer success manager roles
12 shown of 193 · sorted by freshness
Region (the states of TX, OK, LA, MS, and AR).As a Senior Project Manager - Transmission Routing & Siting, you are an experienced leader... ..., for exampleBecome an employee-owner and share in HDR’s success— open to all…
water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water and treating w…
global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices... ..., delivering, and optimizing large-scale warehouse management solutions acro…
growth focused sales professional who has successfully created positive impact through year-on... .... As a Sales Capture Senior Manager you will be responsible for profitable... ...you have:Experience working within G20…
joining a team working at the frontier of customer experience.As part of the Design and... ...specialists in Product Design, Product Management, Engineering, Experience Design, Immersive... ...Song, together with our cul…
$141.55k - $214.4k
SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ..., you possess unique professional skills in opportunity management…
$88.9k - $168.3k
for over 50 years. RSM is looking for a Manager to join our Accounting and Finance Consulting... ...and personality to diffuse difficult customer situationsAbility to function... ...certifications, location, etc. As such…
$154.9k - $225.3k
video technologies to the needs of enterprise customers and the teams that serve them. The team works across product management, engineering, sales, customer-facing teams,... ...practitioner, sales, partner, and customer…
of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water... ...and projects, assistance in implementing measures to drive successful project…
PDL, you will report to the North Texas Water Business Group Manager (BGM) and work alongside the BGM to provide project review, oversight... ...strategic initiatives for business development into successful project deli…
countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and... ...leader responsible for the end-to-end delivery of infrastructure managed services ac…
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What customer success managers earn in Oklahoma City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $24–$31 | $49k–$64k |
| Mid level | $30–$41 | $62k–$85k |
| Senior | $38–$53 | $80k–$111k |
Adjusted for the Oklahoma City market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
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VP of Customer Success
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