Competitive Pay * Welcome to Love's: The Manager of Marketing Strategy provides strategic... ...approach, campaign intent, and success measures Support advanced initiatives... ...leadership Translate business objectives…
Customer Support · Oklahoma City, OK
Customer Success Manager jobs in Oklahoma City, OK
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
249
Open roles today
$24–$53/hr
Typical pay range
$73k
Median, full-time
3
Fresh in this list
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01
Open customer success manager roles
12 shown of 249 · sorted by freshness
$22 - $25.5 per hour
and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed…
We're on the hunt for a Senior Director, Customer Marketing & Loyalty who thrives in... ...RESPONSIBILITIES: Loyalty Strategy & Program Management Develop a multi-year strategic... ...without direct authority. ~ Demonstr…
Conduct a high volume of outbound phone calls to potential customers using leads that are provided to you Follow a proven sales process... ...from inspirational leaders who care as much as you about your success Requirem…
BASIC PURPOSE: The Director of Customer Experience Product Strategy is responsible... ...This role leads a high-performing Product Management team responsible for delivering... ...priorities, define product requirements,…
$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
URGENT HIRING: Spa & Aesthetics Sales Manager (Client Experience) $100K+ Earning Potential... ...a high-end spa where your sales skills, customer care, and drive translate directly into... ...and sales techniques to set…
services, family contact/involvement, education, and household management. This position assists the Program Director in maintaining... ...vehicle and auto-liability insurance based on the role A successful background cl…
$15.5 - $29.2 per hour
nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes... ...these areas. You are responsible for daily operations including managing capac…
and constantly improve to achieve shared success. If that sounds like an environment in... ...has an immediate opening for an Account Manager to help us grow our Furniture & Bedding... ...relationships with both new and…
Job Description The Aftermarket Account Manager is responsible for promoting after-market parts and service solutions to an assigned customer base while actively pursuing new business opportunities to expand market share…
$700 - $1,250 per week
About the role Our Customer Support Coordinators keep HC Solutions running smooth day to day. You will speak with customers, answer questions... ...(Monday through Saturday) Training built for long-term success Advanceme…
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What customer success managers earn in Oklahoma City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $24–$31 | $49k–$64k |
| Mid level | $30–$41 | $62k–$85k |
| Senior | $38–$53 | $80k–$111k |
Adjusted for the Oklahoma City market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
05
VP of Customer Success
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