About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure — pump jacks, gas lifts, plunger lifts, tanks, and wells — giv…
Customer Support · Dallas, TX
Customer Success Manager jobs in Dallas, TX
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
891
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$26–$60/hr
Typical pay range
$82k
Median, full-time
9
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Open customer success manager roles
9 shown of 891 · sorted by freshness
the primary commercial owner of net new customers in your vertical, operating with AI-native... ...You will employ MEDDPICC methodology to manage your pipeline, forecasts, and deals.... ...workforce are key contributing…
a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category... ...teams with an unwavering dedication to serving our customers. When you join o…
creators and stewards of the Experience Management category serving over 18K clients... ...an unwavering dedication to serving our customers. When you join one of our teams, you’ll... ...join our AE team with at least3 y…
the strategic market development objectives.Market Development Managers (MDMs) collaborate with cross-functional teams on upstream and... ...new technologies, accelerate therapy adoption and nurture the customer journey…
$15 per hour
of diverse solution offerings as well as management of a diverse applications portfolio,... ...the ability to grow and improve client/ customer relationships, implement change, and leverage... ...organizations at C-level…
Operations is responsible for building and managing the Marketing operating system that... ...Collaborate with internal departments to improve customer experience and support business growth... ...or operational function…
$170k - $210k
account, delivering integrated facilities management (IFM) solutions. This executive leader... ...IFM team. Develop bench strength and succession planning across IFM operations to ensure... ...exceptional integrity. Obse…
directing, and monitoring all aspects of multi-discipline airport projects with high degrees of technical complexity and involving managing project staff.Will act as a seller/doer for current and future airport related p…
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What customer success managers earn in Dallas
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $26–$35 | $55k–$72k |
| Mid level | $34–$46 | $70k–$95k |
| Senior | $43–$60 | $90k–$125k |
National ranges — pay in Dallas typically tracks these.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
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VP of Customer Success
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