$15 per hour
years. About the Role: We are seeking an enthusiastic and customer- focused Client Service Coordinator (CSC) / Receptionist to join... ..., ensuring a welcoming and friendly environment. Answer and manage a multi-line ph…
Customer Support · New Orleans, LA
Customer Success Manager jobs in New Orleans, LA
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
234
Open roles today
$25–$57/hr
Typical pay range
$78k
Median, full-time
3
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01
Open customer success manager roles
12 shown of 234 · sorted by freshness
Deliver solutions that transform how construction gets done Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, sa…
opportunities, developing relationships, managing a sales pipeline, and closing new... ...and corporate decision-makers Conduct customer meetings, site visits, presentations, and... ...EXPERIENCE AND QUALIFICATIONS: Prov…
Industries, we’re committed to more – more customer solutions, more process improvements,... ...sales results, etc.) to product line managers, management or customer service personnel... .... 100% body movement is requir…
$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
the highest levels of accountability and customer service. We are currently hiring for an... ...Digital Marketing) will be charged with managing the sales process from the initial call... ...refine and optimize this list…
DUTIES & RESPONSIBILITIES: DOCUMENTATION Process documents necessary to maintain the Client Insurance Program, utilizing agency management system. These duties include but are not limited to: Act as the primary contact w…
$19.23 - $38.46 per hour
competitive prices. Cogent also offers superior customer support by virtue of its end-to-end... ...building walks, lobby events, property management relationships, and customer face to face... ...preferred) with a track…
$1,000 - $5,000 per month
Donor Engagement Manager, Louisiana Bucket Brigade The Louisiana Bucket Brigade is a 501(c)(3) environmental health and justice organization... ...5 years of development experience, including demonstrated success in annu…
$40k - $75k
The Customer Service Project Manager will coordinate and guide residential and light commercial painting jobs through the execution stages and... ...close-out. Qualifications: To perform this job successfully, an individ…
Benefits Account Executive JOB TYPE: FLSA Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Primary Contact with the Producer Manage the Client Insurance Program, utilizing agency management system. Duties include, but are not…
$19.23 - $43.26 per hour
competitive prices. Cogent also offers superior customer support by virtue of its end-to-end... ...experience with a track record of success in a direct hunting, B2B sales role and... ...policy. To apply for the Global A…
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What customer success managers earn in New Orleans
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$33 | $52k–$68k |
| Mid level | $32–$43 | $66k–$89k |
| Senior | $41–$57 | $85k–$118k |
Adjusted for the New Orleans market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
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VP of Customer Success
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