$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
Customer Support · New Orleans, LA
Customer Success Manager jobs in New Orleans, LA
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
182
Open roles today
$25–$57/hr
Typical pay range
$78k
Median, full-time
11
Fresh in this list
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01
Open customer success manager roles
12 shown of 182 · sorted by freshness
$163k - $322k
Sciences CRM Global Delivery Lead Our Deloitte Customer team empowers organizations to build... ...activities including service, customer success and professional services is growing in... ...CRM Global Delivery Lead Sen…
around the world. HDR is currently seeking a Data Center Project Manager to join one of the largest, fastest growing, and comprehensive... .... The ideal candidate should have a proven background in successfully deliveri…
world?Watch Our Story:' Water Business Group is expanding, and we’re seeking accomplished Senior Project Managers to help drive our program’s continued success. This is a compelling opportunity to step into a high-impact…
$163.4k - $322.1k
the most important channels for growth, customer engagement, and margin performance - not... ...business outcomes.The Commerce Strategy Manager is a client-facing consulting leader responsible... ...an inclusive, high-pe…
JOB SUMMARYPromotes on-brand messaging to customers through traditional, digital, and social... ...achieve RevPar/share-of-wallet goals. Manages all internal and external communication,... ...anddistribution), etc.• Meas…
This OpportunityThe Senior Power Delivery Project Manager provides technical, administrative, and commercial project management leadership... ...and contingencies, and ensure contractual compliance and successful deliver…
your mark on our energy future.As a Power Generation Project Manager, you will be joining a highly capable, multi-discipline team that... ...the work, and leads multi-discipline project teams to successful completion of…
bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management... ...of infrastructure programs, which are all critical to program success.…
of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water... ...and projects, assistance in implementing measures to drive successful project…
you could help make great things possible not only in your community, but around the world. In the role of Ports & Maritime Project Manager, we'll count on you to: Direct and coordinate work of single or multidiscipline…
$87.7k - $100.1k
ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.... ...(CI&I), Community Finance, CRA Strategy and Program Management, the Global…
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What customer success managers earn in New Orleans
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$33 | $52k–$68k |
| Mid level | $32–$43 | $66k–$89k |
| Senior | $41–$57 | $85k–$118k |
Adjusted for the New Orleans market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
05
VP of Customer Success
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