$17.5 per hour
We are hiring immediately for full time DISPATCHER positions. Address : Seton Medical Austin - 1201 West 38th Street, Austin, TX 78705. Note: online applications accepted only . Schedule : Full time schedule. Monday thro…
Customer Support · Austin, TX
Call Center Agent jobs in Austin, TX
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
307
Open roles today
$15–$27/hr
Typical pay range
$43k
Median, full-time
4
Fresh in this list
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01
Open call center agent roles
12 shown of 307 · sorted by freshness
$17 - $28.45 per hour
rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our... ...Management and related Colleague Services for the CVS Health myLeave Call Cent…
Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound call…
$60k - $65k
Careerscape is recruiting on behalf of our client, a growing retail company, for a Live Chat Customer Service Representative to join their remote support team. In this role, you will be the friendly, knowledgeable voice…
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental…
$20 - $28 per hour
service we provide to our customers by effectively managing service calls. If you're looking for a promising career with a great company... ...and follow up after completion • Work closely with the Call Center Manager an…
$17 - $26 per hour
performance, and delivering exceptional client experiences. Position Overview Impactia Corp is seeking motivated and customer-focused Call Center Agents to join our Austin team. This role is responsible for handling inbo…
CALL CENTER REPRESENTATIVE (Full Time, Hourly, Non-Exempt) Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, a culture of learning, and a fast-paced environment. Thi…
$58k - $85k
Careerscape is recruiting on behalf of our client for an entry-level Live Chat Representative to join their growing remote customer support team. This is a great opportunity for someone who loves helping people, types qu…
Company Overview ActiveProspect is on a mission to make consent-based marketing the best channel for online customer acquisition. We provide marketers the products they need to acquire qualified customers at scale. Our p…
$52k - $150k
Generation: Generate leads through various channels, conduct research, network, leverage social media, and engage in email and cold calling to discover and develop new business. Qualify Prospects: Identify and cultivate…
Full Time Join Our Contact Center Talent Network Onsite Opportunities | Austin, TX Take the next step in your contact center career... ...Opportunities May Include ~Onsite inbound and/or outbound call center roles ~Handl…
02
What call center agents earn in Austin
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $32k–$40k |
| Mid level | $18–$23 | $38k–$47k |
| Senior | $21–$27 | $44k–$57k |
Adjusted for the Austin market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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