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Customer Support · Houston, TX
Call Center Agent jobs in Houston, TX
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
509
Open roles today
$14–$25/hr
Typical pay range
$40k
Median, full-time
9
Fresh in this list
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01
Open call center agent roles
12 shown of 509 · sorted by freshness
to join our growing team. As a Bilingual agent, you will help resolve account issues and... ...You’ll Do Handle inbound and outbound calls regarding outstanding client accounts in... ...skills Experience: Previous call c…
products and processes; perform miscellaneous duties as needed and requiredExercise some independent judgment when conducting outbound calls to existing and prospective customers regarding mortgage loan products and comp…
Land Pipeline Sales SpecialistDriving Growth Across North America's Pipeline Services Market?Do you enjoy developing strategic customer relationships and delivering engineered pipeline solutions that support pipeline int…
considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at (***) ***-**** or send us an email or speak with your recr…
non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed.May perform closing procedures... ...care network includes our primary hospital in the Texas Medical Center wit…
Job DescriptionIt’s about helping team members achieve big goals.Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you…
: Call Center Rep I Work mode: Onsite Onsite Location(s): Houston, TX, US, 77001 Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
$60k - $65k
a supportive and professional environment. Job Description Job Summary We are seeking a friendly and motivated Call Center Agent to communicate with customers, answer questions, provide information about products and ser…
$17 - $26 per hour
service function that assists clients, drivers, and field staff. Position Overview We are seeking a professional and dependable Call Center Agent to support our Houston, TX operations. This role handles inbound and outbo…
$20.21 - $24 per hour
Call Center Rep NOW! DPS is now hiring a Call Center Rep for a Hospital Facility in Bellaire, TX. Dean's Professional Services has partnered with healthcare facilities, government organizations, and corporations to provi…
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What call center agents earn in Houston
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$21 | $35k–$44k |
| Senior | $20–$25 | $41k–$53k |
Adjusted for the Houston market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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