representatives. Manage Sales email to handle any request from the Sales Manager, Service Manager’s, and Branch Managers, this will be any call outs to reassign estimates or reschedule when needed, handle all PTO request…
Call Center Agent jobs in San Antonio, TX
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
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Open call center agent roles
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We are looking for an Accounting Manager to lead core accounting operations and ensure timely, accurate financial reporting for a multi-entity organization. This role will oversee the full close cycle, strengthen reporti…
workplace where every team member has the opportunity to contribute and grow. Job Description GG Media is seeking a Call Center Representative to join our team in San Antonio, TX. In this role, you will communicate direc…
Introduction Do you have the career opportunities as a Facility Call Representative you want with your current employer? We have an... ...opportunity for you to join South Texas Radiology Imaging Centers which is part of…
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Bac…
: Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives... ...answering and handling inbound sales calls in an effort to acquire new customers and... ...Experience and Number of Year…
looking to fill their client support contact center with 500 contractors to support an... ...volume. Job Responsibilities: Calls will be 100% outbound to clients that the... ...people with great companies. Our experience…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
Join the team as a Service Agent with our insurance industry client in San Antonio, TX! In this role you will blend high-level client... ...insurance expertise. This role is a combination of inbound "Intro Calls" and com…
InGenesis is currently seeking Temporary Help Desk Call Center Representatives to join our team. In this role, you will provide frontline customer support in a 24/7 call center environment, assisting external users by an…
Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2424 Harrodsburg Rd, Lexington, KY 40504. ~1st shift hours ~ Paid training ~ Position will be…
ideal candidate is comfortable building trusted relationships while managing details with precision — engaging with employers and Centers of Influence (COIs), consulting on benefit strategies, completing carrier and vend…
What call center agents earn in San Antonio
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$24 | $39k–$50k |
Adjusted for the San Antonio market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
Where this role goes
Typical progression
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