We are seeking an Inside Sales Representative to provide high-quality service and tailored insurance solutions in a fully virtual work setting. The role will support clients in the San Antonio, TX area as well as custome…
Customer Support · San Antonio, TX
Call Center Agent jobs in San Antonio, TX
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
179
Open roles today
$13–$24/hr
Typical pay range
$38k
Median, full-time
3
Fresh in this list
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01
Open call center agent roles
12 shown of 179 · sorted by freshness
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
$34k - $39k
providing the tools they need to build successful, long-term careers. Job Description GG Media is seeking a dedicated Call Center Representative to join our growing team in San Antonio, TX. In this role, you will serve a…
$2,000 per month
Join OneTouch Direct as a Call Center Sales and Customer Support Agent in San Antonio, TX supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we…
$15 per hour
opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Onsite in San Antonio, TX Are you passionate about helping ot…
$41.6k
Join the team as a Service Agent with our insurance industry client in San Antonio, TX! In this role you will blend high-level client... ...insurance expertise. This role is a combination of inbound "Intro Calls" and com…
$16.75 per hour
Fraud Call Center Representative - Onsite (San Antonio, TX): Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s…
Are you passionate about travel and enjoy helping others plan memorable experiences? We are seeking motivated individuals interested in becoming Remote Travel Advisors. No prior travel industry experience is required, as…
$35 per hour
Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2424 Harrodsburg Rd, Lexington, KY 40504. ~1st shift hours ~ Paid training ~ Position will be…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
ideal candidate is comfortable building trusted relationships while managing details with precision — engaging with employers and Centers of Influence (COIs), consulting on benefit strategies, completing carrier and vend…
$2,000 per month
-focused firm that believes in competence, accountability, and results. Our brand promise is simple: We Make Justice Move. Every call here matters — because every conversation changes a life. We’re hiring a Client Enroll…
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What call center agents earn in San Antonio
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$35k |
| Mid level | $16–$20 | $33k–$42k |
| Senior | $19–$24 | $39k–$50k |
Adjusted for the San Antonio market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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