$130k - $190k
are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to ****@*****.***. Only messages left for th…
Customer Support · San Francisco, CA
Call Center Agent jobs in San Francisco, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
418
Open roles today
$20–$37/hr
Typical pay range
$57k
Median, full-time
2
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01
Open call center agent roles
12 shown of 418 · sorted by freshness
accurate telephone services. Operators are responsible for routing calls, handling emergency communications, operating paging systems,... ...experience as a telephone operator, switchboard operator, call center represent…
$228k - $278k
surgical glaucoma products to hospitals and ambulatory surgery centers. The SSC will be responsible for maintaining and growing annual... ...the highest potential customers. Plan and execute pre-booked calls daily. Grow…
, small firms, and education entrepreneurs compete effectively with commercial test prep companies. Our focus is practical and centered around: better tutoring outcomes, stronger business practices, and higher standards…
The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for assisting patients in s…
**Cold Caller, Managed Dialing (Contractor)** **Role** * Make cold calls on behalf of Artisan customers via the Artisan dialer * Work through assigned call steps in customer sequences, follow per-customer scripts * Log o…
TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services. TEC Accu…
Join our team of Exceptional Customer Success Representatives! We’re looking for an energetic, professional Call Center Representative to join our growing remodeling company! If you thrive in a fast-paced environment, ha…
We are seeking a detail-oriented and customer-focused Online Travel Consultant (Part-Time) to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smoot…
$107k - $160k
What it Feels Like.. Most days it feels more like going to work with a big family. Whether it’s a potluck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we’re here to do a great…
$90.95k - $208k
Job Summary: Disney Entertainment’s eight owned ABC stations are multiplatform leaders in local news and information. ABC7 KGO-TV is the Bay Area's news leader, delivering breaking news, weather and live video on-air and…
$88k - $176k
We are seeking a talented individual to join our Health & Benefits team at Mercer. This role will be based in San Francisco, CA. This is a hybrid role that has a requirement of working at least three days a week in the o…
02
What call center agents earn in San Francisco
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $20–$25 | $42k–$53k |
| Mid level | $24–$30 | $50k–$63k |
| Senior | $28–$37 | $59k–$76k |
Adjusted for the San Francisco market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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