Job DescriptionADP is hiring an Upmarket Account Executive (25-49 Employee Market).Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.Do y…
Customer Support · San Francisco, CA
Call Center Agent jobs in San Francisco, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
266
Open roles today
$20–$37/hr
Typical pay range
$57k
Median, full-time
11
Fresh in this list
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Open call center agent roles
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Experience Without LimitsCome shape the future of brand experience.At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve.…
$113.93k - $242.11k
Job ID: 43594Reference: 300016180738279Location: Houston, TX, United States | Atlanta, GA, United States | Charlotte, NC, United States | Highlands Ranch, CO, United States | Jacksonville, FL, United States | Los Angeles…
$176.4k - $235.97k
are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And…
considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at (***) ***-**** or send us an email or speak with your recr…
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front h…
$220k - $280k
protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shippe…
$253k - $337k
Lead the development and profitable growth of assigned Global Data Center accounts, driving long-term strategic value and lifecycle... ...countries. Visit Vertiv.com to learn more.Work AuthorizationNo calls or agencies p…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
$238k - $297.5k
WHAT IS BOX?Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business w…
TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services. TEC Accu…
accurate telephone services. Operators are responsible for routing calls, handling emergency communications, operating paging systems,... ...experience as a telephone operator, switchboard operator, call center represent…
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What call center agents earn in San Francisco
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $20–$25 | $42k–$53k |
| Mid level | $24–$30 | $50k–$63k |
| Senior | $28–$37 | $59k–$76k |
Adjusted for the San Francisco market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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