DescriptionAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas t…
Customer Support · San Diego, CA
Call Center Agent jobs in San Diego, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
161
Open roles today
$17–$31/hr
Typical pay range
$48k
Median, full-time
7
Fresh in this list
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01
Open call center agent roles
12 shown of 161 · sorted by freshness
$17.75 per hour
of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently wit…
$20 - $28 per hour
POSITION SUMMARY The Venue Sales Coordinator supports venue sales execution and event delivery by managing client onboarding, event documentation, logistics coordination, and on-site execution support. This role serves a…
replacement providers, to keep recovery movingSpot suspicious losses, recommend SIU referrals and support SIU's investigation when called onStep into catastrophe duty when needed, which may include supporting CAT operati…
$263.9k - $359.5k
experience developing and executing account plans for Enterprise Accounts, including identification of business priorities, buying centers, whitespace, competitive landscape, and expansion opportunities. Previous experie…
$88.9k - $168.3k
require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at (***) ***-**** or send us an email at ****@*****.*** does not intend to hire…
$22 - $30 per hour
Call Center Service Associate - $22–$30/Hour + Commission California Bathrooms is hiring a Call Center Service Associate to join our growing San Diego team. We are an established, multi-million-dollar bathroom remodeling…
Job Details: Position Title: Call Center Representative (37676037) Location: 8520 Tech Way, Suite 200 , Sharp Health Plan San Diego CA 92123 Duration: 10/30/2026 to 01/29/2027 Positions Requested: 9 Hours per Week: 40 (8…
$23 per hour
L&R is the largest distributor and the 6th largest purchaser of cosmetics in the United States. We now distribute over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, HBA, and more) throug…
$20.58 per hour
enthusiastic desire to attain the highest levels of quality in all areas of the hotel. Ability to deal with a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, open and distr…
the daily customer service and operations of the office. Responsibilities: Field inbound communications - Answer phone calls/ general email inquiries and route to the appropriate internal parties as needed. Coordinate sc…
$21 - $28 per hour
businesses near existing sites (single-tenant, private schools, data centers) . ~ Introduce Pegasus, identify decision-makers, and qualify... ...Selling training. Participate in weekly coaching, call reviews, and the Bus…
02
What call center agents earn in San Diego
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$22 | $35k–$45k |
| Mid level | $20–$25 | $42k–$53k |
| Senior | $24–$31 | $50k–$64k |
Adjusted for the San Diego market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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